Ratings based on 332 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
17 Oct 2024 by Arnab Chatterjee, Hotel Management
Dear Ms. Anderson, Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services.We truly believe that our people are our greatest strength, and your affirmation of their commitment and service excellence has been very motivating, and we have been pleased to share your appreciation with them. Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 15 Oct 2024
We highly enjoyed our second stay at the Taj Bengal hotel. The hotel is very beautiful, the food is delicious, and the staff treats us like family!! We are very grateful for Sanjeeb Ghosh who has now made both of our stays here so special. We love him he fulfills all our requests and even brings our boys special treats! Mr. Ghosh and Suraj Thakur at the travel desk had a very prompt response to our needs, excellent organization, and efficient solutions. Our baggage was lost after a delayed flight and they both worked very hard along with Taj’s excellent airport concierge to recover everything quickly and promptly and delivered our bags to us with grace and ease. We absolutely love this hotel and their care for their guests and will be back for a third visit soon ! Also Rao who drives for Taj is incredible and he goes out of his way always to help us in whatever that may be , he’s a fantastic driver !
Comment from Hotel Management
16 Oct 2024 by Arnab Chatterjee, Hotel Management
Dear Ms. Anderson,Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services. Thank you also for your heart warming appreciation of my colleagues Sanjeeb, Suraj and Ro. It feels wonderful to receive such feedback from our guests on the commitment of our team to create fond memories for our guests, and I am happy to share your sentiments with them We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 9 Oct 2024
This was an excellent stay for us. The rooms were very clean and the staff were very friendly and helpful. They used to clean our rooms twice a day which was brilliant. The swimming pool facilities were very good as well. We got an airport pick up as a part of our room package. The transport provided was very good.
Comment from Hotel Management
15 Oct 2024 by Arnab Chatterjee, Hotel Management
Dear Mr. Das, Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 2 Oct 2024
Great service
Comment from Hotel Management
3 Oct 2024 by Arnab Chatterjee, Hotel Management
Dear Ms. Sherman,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 25 Sep 2024
Nice, but dated property needs a renovation
Comment from Hotel Management
1 Oct 2024 by Arnab Chatterjee, Hotel Management
Dear Mr. Hancock, Greetings from Taj Bengal!It was a pleasure to have you with us. We are glad that you were pleased with the overall hotel’s facilities and services.It has always been our wish to provide our guests the best comfort possible and we are renovating and upgrading our Lounge and its facilities, and look forward to continuing this, in a phased manner for the next four months and request you to please bear with us. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler from Richmond
Posted 16 Sep 2024
Everything was exceptional. We appreciated the upgrade at 5am in the morning. Raja was wonderful for showing us around and securing goggles for us for the beautiful swimming pool. Everyone was wonderful. Food was great and rooms beautiful. Truly exceptional.
Comment from Hotel Management
18 Sep 2024 by Arnab Chatterjee, Hotel Management
Dear Ms. Szokendi, Greetings from Taj Bengal!It was a pleasure to have you with us. We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 15 Sep 2024
An excellent hotel, the staff were very attentive and friendly. Great restaurants.
Comment from Hotel Management
16 Sep 2024 by Arnab Chatterjee, Hotel Management
Dear Mr. Johnson,Greetings from Taj Bengal!It was a pleasure to have you with us, and thank you for sharing your experience. We are glad that you were pleased with the hotel’s facilities and services, and we are grateful for the confidence and trust reposed in us.We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 15 Sep 2024
This property was very spacious as well as safe around here. I would definitely recommend to come here next time. This was a really good experience.
Comment from Hotel Management
16 Sep 2024 by Arnab Chatterjee, Hotel Management
Dear Mr. Shukla,Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.There can be no greater compliment for us than the fact that our guests choose to recommend us to their friends and colleagues. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that your guests and you experience our best hospitality on all your stays.Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 6 Sep 2024
Minibar charges were very high and we were not aware of them. Make sure you get both Breakfast and Dinner is your package as food charges are rocket high.
Comment from Hotel Management
7 Sep 2024 by Arnab Chatterjee, Hotel Management
Dear Mr. Thakur,Thank you for visiting Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the overall hotel’s facilities and services. Our prices follow the city standard pricing which is competitive with other hotels of similar category and owing to the standard of facilities provided and the safety assured. Thank you for your kind understanding. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that you experience our best hospitality on all your visits. We look forward to be of service again in the future.Warm regards,Arnab ChatterjeeGeneral Manager
by A verified traveler
Posted 4 Sep 2024
Excellent stay
Comment from Hotel Management
5 Sep 2024 by Arnab Chatterjee, Hotel Management
Dear Ms. Bhattacharjee,Thank you for choosing to stay at Taj Bengal, and it was a pleasure to have you with us. It was kind of you to take time out to share the experience of your visit, and we are glad that you were pleased with the hotel’s facilities and services and had an enjoyable stay.We truly believe that our colleagues are our greatest strength and your affirmation of their commitment and service excellence has been very motivating, and I am happy to share your sentiments with them.There can be no greater compliment for us than the fact that our guests choose to recommend us to their friends and colleagues. We are grateful for the confidence and trust reposed in us, and we look forward to being of service again, and ensuring that your guests and you experience our best hospitality on all your stays.Once again, thank you for your visit and feedback, and please do let me know of any assistance that I may be of personally, in future.Warm regards,Arnab ChatterjeeGeneral Manager
