Ratings based on 7 Verified Reviews

3.0 out of 5
100% of guests recommend
4.3 Room cleanliness
3.7 Service & staff
4.0 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Jul 2022
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2019 on Hotels
1 out of 5
by A verified traveler

This traveler left a rating score only Posted 26 Nov 2019 on Hotels
5 out of 5
by A verified traveler

Posted 26 Sep 2019
Excellent Service and staff behavior was good! Location also convenient for travelers
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jul 2019
1 out of 5
by A verified traveler

AC for extra charge !!!

Posted 3 Jun 2019 on Hotels
amenities showed AC available but hotel management said extra charge for using AC. totally frustrated in this hot environment. no clear details about the room. when booked it was showing 1500 then after applying coupon it was 1200+ still no AC. how much they want for an AC i dont know. its a sheer mistake of hotels.com for making customers fool by keeping these details ambiguous.
Comment from Hotel Management
9 Jun 2019 by Ashish Chakraborty, Hotel Management
Dear Guest, You are educated person and we had show your booking in portal face to face . . ..and you already seen your booked room as per tariff 990 Rs. , which is STANDARD NON AC ROOM . . . . but we alloted you DELUXE DOUBLE ROOM - tariff was 1200 and we offered also for AC for extra charge, but you refused . . . .now why you misguided our other's guest . . . .this is not good. Second thing . . . . please read all details before booking . . . .my request. EXPEDIA or ROYAL GUEST HOUSE . . . . never do like this . .. .hope you understand. Ashish (Owner)
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 21 Apr 2019 on Hotels