Ratings based on 27 Verified Reviews

3.5 out of 5
83% of guests recommend
3.5 Room cleanliness
3.5 Service & staff
3.4 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Jan 2023 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Dec 2022
5 out of 5
by A verified traveler

Pretty good

Posted 15 Nov 2019 on Hotels
Decent stay. Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area) Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs. Overall, its good enough given the price.
4 out of 5
by A verified traveler from Mumbai

Posted 18 Oct 2019
good and value for money. staffs are nice. lifts and floor lobby could be better
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Sep 2019 on Hotels
4 out of 5
by A verified traveler

Posted 27 Jun 2019
The friendly staff, easy check in and guest service
Comment from Hotel Management
29 Jun 2019 by General Manager., Hotel Management
Hi, Greetings from Hotel Metropole, Thank you for booking with us and giving us the opportunity to host you. We really appreciate your honest review and wish to serve you at your next stay in the city. Have a nice day!!!!! Warm Regards, Team Metropole.
5 out of 5
by A verified traveler

Business trip to Kolkata

Posted 5 Jun 2019 on Hotels
Nice hotel and good food. The staff is very helpful and friendly.
Comment from Hotel Management
14 Jun 2019 by Jay Madhyan, Hotel Management
Hi, Greetings from Hotel Metropole!!!! Thank you for booking with us and giving us the opportunity to host you. We are thrilled to receive your review and would like to host you at your next stay. Have a great day!!!! Warm Regards, Team Metropole.
4 out of 5
by A verified traveler

Posted 21 May 2019
The service was bit slow otherwise the stay was pleasant
Comment from Hotel Management
28 May 2019 by Jay Madhyan., Hotel Management
Hi, Greetings from Hotel Metropole!!!! Thank you for choosing us and giving us the opportunity to serve you. We really appreciate your honest review and would like to take this as a concern for improvement. We would like to apologize for the inconvenience caused and promise to take action on the same. We are extremely sorry that you were unhappy with the services but will make sure it never happens in the future. Have a great day!!!! Warm Regards, Team Metropole.
5 out of 5
by A verified traveler

Posted 6 May 2019 on Hotels
Comment from Hotel Management
8 May 2019 by Jay Madhyan., Hotel Management
Hi Rishi, Greetings from Hotel Metropole!!!!! Thank you for choosing us and giving us the opportunity to serve you. We really appreciate your honest review and wish to serve you in the future. Have a great day!!!! Warm Regards, Team Metropole.
3 out of 5
by A verified traveler

Posted 7 Mar 2019
clean and comfortable, although there was some damp on the walls.
Comment from Hotel Management
29 Mar 2019 by Jay Madhyan, Hotel Management
Hi, Greetings from Hotel Metropole!!!! Thank you for booking with us and giving us the opportunity to serve you. We really appreciate your honest review and are in the process of rectifying the inconvenience observed and intimated to us. However the maintenance work is in the process and will be completed by 29th of March'19 and any damp will not be seen from the above date. We hope to serve you even better at your next stay. Have a great day!!!! Warm Regards Team Metropole.
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