Ratings based on 7 Verified Reviews

2.6 out of 5
100% of guests recommend
2.8 Room cleanliness
2.8 Service & staff
2.7 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Convenient Location

Posted 3 Feb 2020 on Hotels
The 10-L hot water unit makes for a quick shower unless you prefer cold showers. The linens are old with holes and stains, but clean. I slept well on the firm mattress. Mosquitoes frequented the room despite the repelling unit in the room. The staff were attentive and eager to serve. This was my third time staying at Hotel Raj Palace as the location is quite suitable; it is within walking distance of a simple shopping mall and a quick ride to the airport.
2 out of 5
by A verified traveler

Posted 27 Sep 2019
Comment from Hotel Management
4 Oct 2019 by Manager, Hotel Management
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.
4 out of 5
by A verified traveler

Posted 24 Apr 2019 on Hotels
Receptionists are nice. Provide good service to transport me from and to airport. It is near the airport
Comment from Hotel Management
24 Apr 2019 by ARINDAM JANA, Hotel Management
GREETINGS OF THE DAY, THANKS FOR THE VALUABLE FEEDBACK SIR, DO VISIT AGAIN.
5 out of 5
by A verified traveler from Bangalore, in

Posted 28 Feb 2019 on Orbitz
The staff was phenomenal. They far exceeded expectations of friendliness and helpfulness. The food was also outstanding. We ate dinner at the restaurant out of convenience on the first night, but we continued to eat there because it was so good. I will stay there again on my next trip to Kolkata.
Comment from Hotel Management
6 Mar 2019 by Manager, Hotel Management
Dear Guest, Thank you very much for your kind reply, do visit in future and give us the chance again to serve you more better.
1 out of 5
by A verified traveler

Worse service

Posted 13 Feb 2019 on Hotels
Not at all professional. The AC was not functioning properly. The bathroom was so congested even in the executive room ! No shampoo or handwash available.
Comment from Hotel Management
4 Oct 2019 by Manager, Hotel Management
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.
1 out of 5
by A verified traveler

Posted 1 Jan 2019
This is a scam property. They were there to scam people in different excuse. I have been staying hotels last 40 years all over the world. I have never experience a hotel charging guest for 2 nights stay only for 14 hours stay. Also all the amenities they posted in Expedia either nonexistence or poor. Receptionist is very poor in communication in any language. Only thing he knows to blame Expedia for everything and using obnoxious and vulgar words. The staff even used verbal and physical assault. This is a dangerous and unsafe place to stay. They should be barred from hotel and hospitality business and reported to the Law Enforcement Authorities to take actions for their illegal business.
Comment from Hotel Management
4 Oct 2019 by Manager, Hotel Management
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.
2 out of 5
by A verified traveler from Florida,USA

Posted 15 Dec 2018
I am not impressed with hotel services and hotel standard but location is good as this hotel is close to airport. I will not stay here again.
Comment from Hotel Management
4 Oct 2019 by Manager, Hotel Management
Dear Guest, Thank you for your valuable feedback.Please visit in future and gives us chance to serve you more better.
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