Ratings based on 360 Verified Reviews

3.7 out of 5
79% of guests recommend
3.6 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 29 Jun 2024 on Hotels
1 out of 5
by A verified traveler

Posted 25 May 2024
They need to update their facility, or renovate.
5 out of 5
by A verified traveler

Posted 22 Mar 2024
They promptly attended to my nonsmoking room request. Will book again.
Comment from Hotel Management
19 May 2024 by 長谷川, Hotel Management
Thank you very much for using our hotel.We will continue to do our best to satisfy our customers.If you come to Kitakyushu again, please make a reservation at our hotel.
3 out of 5
by A verified traveler

Posted 18 Oct 2023
The staff at check in were not very friendly, nor helpful. The building is under construction and it would have been very helpful for me to know that. I would have booked a different property. We've stayed at other Toyoko Inns and the room is pretty standard.
Comment from Hotel Management
21 Oct 2023 by 長谷川, Hotel Management
Thank you very much for using our hotel.We will strive to improve as soon as possible based on the evaluations we receive from our customers.If you come to Kitakyushu again, please use our hotel.
4 out of 5
by A verified traveler

Good stay

Posted 15 Sep 2023 on Hotels
It was nice stay. Room is clean. Front is polite. Breakfast was good, but they finished food supply before 9 o'clock so that you cannot eat fully when you go there 08:50.
Comment from Hotel Management
21 Sep 2023 by 長谷川, Hotel Management
Thank you very much for using our hotel.We are very humbled by your comments regarding the breakfast and service.We will continue to do our best to satisfy our customers.If you come to Kitakyushu again, please make a reservation at our hotel.
2 out of 5
by A verified traveler

Not so good..

Posted 21 Feb 2021 on Hotels
unlike other cities in Japan, The city Gokura is dirty. The hotel is also very old, and the smell is quite bad. Maybe because of the smoking rooms,floors near. Lobby is at 2nd fl, which is also a odd structure. I would say this is a 3500yen hotel.
4 out of 5
by A verified traveler

Any Port in a Storm?

Posted 11 Dec 2019 on Hotels
5 out of 5
by A verified traveler

Posted 27 Oct 2019
Great place to stay! Clean and comfortable. Great location. Kokura is small town, walkable everywhere.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 2 Jul 2019 on Hotels
4 out of 5
by A verified traveler from Oakland

Posted 26 May 2019 on Orbitz
Good breakfast, liked pillow selection, big bathroom, very comfortable stay. Guest chairs were a nice touch, too. Good for families. Convenient to public transport - monorail stop to Kokura station right outside front door.