Ratings based on 24 Verified Reviews

4.9 out of 5
91% of guests recommend
4.8 Room cleanliness
4.9 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Very good!!!!

Posted 20 Jun 2019 on Hotels
Everything was beautiful and nice. Only would expect the set dinner to be more attractive and better quality and taste. Otherwise it is a very nice place to stay and relax.
5 out of 5
by A verified traveler

Posted 17 Apr 2019
The staffs were very helpful and nice from the first moment we arrive to the last moment we leave. The room was clean and the food were delicious. They changed the dishes everyday. The outdoor private hot springs was fantastic. We stayed two nights in hotel. By the way, they have a dog, if you scared of the dog, you tell the staffs in advance.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 12 Feb 2020 on Hotels
5 out of 5
by A verified traveler

Posted 12 Feb 2020 on Hotels
比較適合自架遊
5 out of 5
by A verified traveler

Posted 8 Jan 2020 on Hotels
食物美味,環境舒適
5 out of 5
by A verified traveler

Posted 26 Aug 2019 on Hotels
酒店服務很好,晚餐菜式也精緻,值得一住
5 out of 5
by A verified traveler

Posted 6 Aug 2019
員工非常有善,所有的要求都妥善做到,非常貼心。早餐和晚餐都非常豐富及美味,孩子膳食都不馬虎,都十分喜愛。
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jul 2019 on Hotels
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 25 Jun 2019
5 out of 5
by A verified traveler

Posted 20 Jun 2019
숙소에 대한 후기도 많이 없고 시내와 거리가 멀어서 고민을 많이하고 선택한곳이다 하지만 고민한게 후회될정도로 너무 만족이다 3박 4일동안 방문했던 료칸중에 가장 최고에 료칸이였고 직원들도 가장 최고에 친절함이고 한국어 가능한 직원은 없었지만 영어가 매우 훌륭하게 가능해서 의사소통하는데 문제가 없었고 영어를 못하는 직원들도 의사소통이 안될때마다 여러방법으로 해결해주려고 노력하는 모습에 감동했다 시내와 멀고 조금 운전을 많이해서 들어가야한다는 단점이 있지만 벌레도 많이 없고 온천물도 정말 깨끗하고 피부가 정말 좋아지는걸 경험할수있다 공기도 정말좋고 방도 너무 깨끗하고 방안에있는 개인탕이 너무 좋아서 또 일본에 방문한다면 꼭 슈게츠에가서 온천을 즐기고싶다