Ratings based on 406 Verified Reviews

4.4 out of 5
79% of guests recommend
4.6 Room cleanliness
4.4 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Excellent

Posted 7 Jul 2024 on Hotels
Booked this hotel for my sons 21st as a special treat with 2 of his friends. Pure luxury for them. They were looked after so well. Great service and a beautiful hotel
4 out of 5
by A verified traveler

Lovely view but poor pool & bathroom issue

Posted 12 Feb 2024 on Hotels
PROS: Staying in the villa was a very cool experience and the views were amazing. The bed was also very comfortable and the duvet was great. In addition, the staff were attentive and they would pick us up from our villa to reception in a golf cart for free (steep hill but could easily be walked). CONS: Although we liked the villa, one significant downside was that there wasn’t a proper door on the bathroom (or a roof) meaning that you could hear everything going on in the bathroom in the bedroom. For that reason, it would put me off staying again. We booked a sea view villa so curious to see whether this issue affects the other property types. We had also expected the pool to be much bigger but it’s really quite small. Although there are two public pools, one is used exclusively for diving and there isn’t much space to lounge around the swimming pool. Finally, it is also worth noting that the shuttles to town only run 4 times a day (8:00 / 10:00 / 16:00 / 18:00) and back 5 times day (10:00 / 11:00 / 16:00 / 18:00 / 21:00). Out of hours service is 50 baht per person per journey.
5 out of 5
by A verified traveler

Cannot recommend more!

Posted 28 Jan 2024 on Hotels
Absolutely fantastic hotel, in a great location and lovely service. Cannot recommend more!
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Dec 2023
5 out of 5
by A verified traveler

Posted 28 Nov 2023
We booked another 4 days at this resort because we liked it so much. The staff were so thoughtful and helpful. They went out of their way to make every guest a beautiful Kratong for us to take to the pier to release into the waves. So beautiful and so thoughtful! Loi Kratong Day On the full moon of the twelfth lunar month, in November, this festival celebrates the release of misfortune. ‘Loi Kratong’ means to float a ‘Kratong’, an object decorated like a lotus bloom which is laid on the water to be carried away, thereby symbolically taking away any bad luck. Respect is also paid to the spirit of the waters. The festival, with live stage performances, is held in the evening at the main pier in Mae Haad. Jonathon, the Divemaster was so personable and friendly. We were not diving this trip but he took the time to carefully explain about different spots to snorkel and how to access them. I believe he would be an excellent Divemaster as he is so encouraging and positive. You will like him. The pool at the resort is specially designed to teach diving. Try it!! I would give the staff full marks! The location is ideal as they offer free shuttle service. We enjoyed the walk up and down !
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 27 Nov 2023
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 14 Jun 2023
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 4 May 2023 on Hotels
5 out of 5
by A verified traveler

Posted 18 Apr 2023
We stayed here for a couple nights to experience all Koh Tao had to offer. The steep inclines throughout the hotel's walkways were tough for my gf to navigate and the hotel is far away from the walking streets. However, the shuttle services, consieege and private pools more than made up for it. Our room was huge as well.
4 out of 5
by A verified traveler from SASKATOON

Posted 24 Feb 2023
Nice hotel, great breakfast but about 1km from restaurants