Ratings based on 302 Verified Reviews
3.5 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Coral grand
The Coral Grand Resort, as you walk down to your room you walk by parts of the resort half torn down with garbage all around the outside of the building.
We paid for a beach side bungalow, the location was great, right on the beach but when we entered the room and noticed the bathroom was on a lower level as an add on to the building. The bathroom smelled like mold and mildew really bad. The tub was a dirty old wooden bathtub not like the images shown online. The location was great so we thought we would put up with the smell. After finding 5-6 cockroaches running around the bathroom in the evening, we complained to the staff, they arrived at our room with a chemical spray to deter the cockroaches, but they soon returned. Showing the staff the mold and fungus looking growths on the ceiling we asked for a refund on our remaining night, they said it was impossible on their end it had to come from Expedia, but when the request came in from Expedia they said the resort refused to cancel. The resort indicated multiple people have cancelled their stays and it always comes from the booking agency. I talked with others who were staying at the resort and each one of them said the rooms smelled like mold and not at all like the images on the booking sites. I would not book here again and I would hope Expedia and other booking sites would adjust the images of the resort.
by A verified traveler
Posted 16 Sep 2024
by A verified traveler
Fine not great
Posted 8 Aug 2024 on HotelsThe rooms were very ages and tattered. The beds were hard and uncomfortable. The bathrooms were clean but very basic. The people at the desk were very nice.
by A verified traveler
Posted 29 Jul 2024
Needs a major upgrade, very expensive, service and facilities did not meet cost, photos do not reflect reality. Trying to be something it’s not. Captain suite is a joke. On a positive note great facilities to learn to dive but should come at a much cheaper cost based on facilities.
by A verified traveler
Posted 23 Jul 2024
Absolute dump. Words can’t describe how bad. Filthy, no water in the shower, but plenty leaking through the bathroom roof. Totally rundown. Some noisy maintenance going on from 7am & debris everywhere. Can’t believe this is on Expedia- let alone how much we paid. Left after one night.
by A verified traveler
Posted 16 Jul 2024
Excellent stay
by A verified traveler
Posted 14 Jul 2024
Rooms weren’t the best, shower was absolutely dismal, beds had dirty looking sheets, curtains aren’t blackout. However area is very nice, location on beach is lovely, restaurant’s food is good
by A verified traveler
Posted 13 Apr 2024
Toilet was dirty and water sink was clocked, very light shower, floor was dusty and a lot of stains on the wall
by A verified traveler
Stunning location, shame about the hotel
Posted 10 Apr 2024 on HotelsI wanted a hut right on the beach next to a dive centre, and thats what I got. However this place really needs some substantial investment to bring it up to the standard it deserves. Daily power cuts, paper-thin walls, tired decor, mediocre restaurant that closes at 7pm, struggling aircon, and staff not exactly motivated. The 5 star PADI dive centre was very handy, and very well run. They were totally understanding when I had to cancel a 6am dive because I couldnt sleep all night due to a rave down the beach. It was so loud you could hear it in Bangkok. Like trying to go to sleep in the dance tent at Glastonbury! Luxury this wasn't, and I was happy to leave.
by A verified traveler
Posted 4 Mar 2024
Lack of maintenance for years on this property a lot of renovations need to be done to fix buildings
