Ratings based on 462 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 25 Oct 2024
The free shuttle didn’t have enough space for everyone that arrived at the pier even if we confirmed by email with the hotel prior to arrival.
Check in is a mess and they take you around in big groups where you can’t hear what is said.
Rooms are getting old and not very well maintained ( we had a villa in the newer section )
In the villa, there is no AC in the living room part and no curtains so it gets quite warm when sunny.
The staff is sitting in the stairs watching videos on speaker phones.
This is far from a 5stars, a good 3, at best.
by A verified traveler from Brooklyn
Posted 11 Sep 2024
Very beautiful hotel!
by A verified traveler
Nice location but poor customer service
Posted 22 May 2024 on HotelsLocation and room was very good however, customer care and service in the restaurant was fair.
by A verified traveler
Posted 19 Mar 2024 on Hotels
by A verified traveler
Posted 12 Mar 2024
The view to Shark Bay was outstanding from our suite. There are 276 steps from the sea to Reception at the top. A great workout everyday. The pool area is beautiful - a small gym served me well. The property is high on a hill top w a steep walk down (or up) to the main road or villages - the property is a ways from the main villages so you’ll need taxi or hotel transport w various drop and pick-up times - the main dining room/restaurant was lovely - great food and service when we choose to dine
by A verified traveler
Posted 24 Feb 2024
I loved our stay at Jamahkiri! It was so restful and peaceful after two weeks of busy tourism. The staff is unbelievably kind and generous. We used the pool, diving club, and restaurants. Couldn't have asked for a better scenario!
by A verified traveler
Posted 28 Jan 2024
Nice views also away from any noise
by A verified traveler
It’s stunningly beautiful
Posted 24 Jan 2024 on HotelsThis is probably the best hotel on Koh Tao.
The staff are amazing. There’s a number of steps as the rooms are in the cliff, but exercise on holiday is fun.
This is a must stay place, peace, tranquility and lovely caring staff.
by A verified traveler
Posted 10 Dec 2023
The overall stay was brilliant. Wonderful property and the view from our room was beautiful. The staff were wonderful people, very friendly, although were not as attentive as some of the staff in the other hotels, for example they forgot our breakfast order one morning so we just sat there for ages. A few minor things to work on, but overall would recommend, especially to anyone looking to learn to dive.
by A verified traveler
Posted 27 Nov 2023
I had high hopes for this property, but it is far from everything on the island, it is very hilly with a lot of stairs and a person frequently injuring herself, it wasn't the best. The floors in the room are very slippery and I almost fell a few times. The water from the taps was also brown, so I didn't feel safe brushing my teeth with it or even taking a shower. Luckily I was only there for a night. I would consider another property on Koh Tao before coming back to this one.
