Ratings based on 253 Verified Reviews
3.9 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Private Villa
Posted 18 Sep 2024 on HotelsView was spectacular and that’s their primary value but you can tell that even in one of their “best” rooms (private villa directly on the ocean) conditions were poor and property wasn’t well maintained or were still undergoing major renovations.
AC was very weak and insulation was poor. The room had a lot of wear and tear marks on most furniture that made overall vibe of the villa feel dirty/unclean. Doors didn’t feel very secure including the gate and we had two tourists just randomly walk into our private villa area for pictures even though it was labeled private area.
Villa to our right was under major renovation as well as a lot of areas in the resort which gave everything an incomplete vibe. Lots of construction materials, waste, debris laying in view for key guest areas. The advertised private pool for our villa was broken and when staff tried to fill it, extremely murky yellow water ended up filling the pool with no chlorine which meant we couldn’t use it.
We only stayed for one night, but one night is more than enough to take in the spectacular views. Far better quality and comfortable stays in comparable properties on the island.
by A verified traveler
Posted 19 Aug 2024
by A verified traveler
Posted 4 Aug 2024
Avoid! really wish we had not stayed. Overpriced for not much quality. Very expensive for everything in the hotel, then they add a service charge, plus VAT and then added it again to the final bill trying to get double out of me. A massage is nearly 1000baht, down in Sairee its 300. 2 cups of Tea was 280 baht, 100 in Sairee. We had a meal at the restaurant and it came to 1600 baht for 2 cokes, veg fried rice, prawns with a bit of cabbage, fries and salad. Did order calamari but it was off, so he told me it was local squid. I couldnt even pull it apart infront of him.... Then they added a service charge and VAT. More expensive than anywhere in Thailand. I would understand if it was a 5 star resort. Its not. Our chalet was poor with a hole in the roof. Very outdated and up a huge steep hill that people would not even ride a bike up. The views were spectacular though especially of nuangnuan.
The beach is not a beach, its sand put on a man made bank. Lots of building work and materials all over the place. Man made pier is rusty and broken. You also have to walk down the cliff and loads of steps. Again, steep to walk back up. Nice pool but overlooking a building yard. Also they hire out equipment and it is 5 times the price of everywhere else. They do shuttle runs to town, but if you go outside of the 4 times they charge you a lot of money. They wont order a taxi, you pay their driver.
If you dont mind a cliff, have money to burn and want to pay over the top, then its for you.
by A verified traveler
Posted 13 Jul 2024 on Hotels
by A verified traveler
Posted 2 May 2024 on Hotels
by A verified traveler
Posted 29 Apr 2024
The property had a great view from the pool. The staff were helpful and friendly.
by A verified traveler
Posted 23 Mar 2024 on Hotels
Beautiful hotel with stunning views. We loved staying here, staff very helpful and the best snorkeling is at the bottom of the hotel do not miss this. Food could be better and more could be made in the evening for guests, loved the peaceful it provided
by A verified traveler
Posted 22 Mar 2024
We enjoyed our stay overall.
by A verified traveler
Posted 16 Mar 2024 on Hotels
Hotel was beautiful, some repairs needed. Could make more use of the food areas difficult to walk to bottom daily. Transport was unsafe and overloaded. Staff at hotel were outstanding thank you.
The snorkelling was better than any trip we went on just off the hotel saw sea snakes plus loads other fish thought I was in a tank brilliant
by A verified traveler
Posted 4 Mar 2024 on Hotels
