Ratings based on 292 Verified Reviews
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 13 Oct 2024
Great place to stay if you want something that is away from the main area. The staff mirrors a five star resort. The front desk welcomes you with a smile every time. I will stay here next time I come. The room with the jacuzzi is well worth the money. The views are breath taking.
Comment from Hotel Management
14 Oct 2024 by Thapanit / General Manager, Hotel Management
Dear Lucius, Thank you very much for your Wonderful comment. We ensure to keep our high level of service standard as always. Looking forward to welcome you again in the near future. Wish you have a nice journey back home. Best wish from The Sarann Koh Samui
by A verified traveler
Posted 27 Jul 2024
Comment from Hotel Management
5 Aug 2024 by Thapanit / General Manager, Hotel Management
Dear Michael, Thank you very much for your Wonderful comment. We ensure to keep our high level of service standard as always. Looking forward to welcome you again in the near future. Wish you have a nice journey back home. Best wish from The Sarann Koh Samui
by A verified traveler
Posted 25 Jul 2024
Comment from Hotel Management
14 Aug 2024 by The Sarann, Hotel Management
Dear Olivier, Thank you very much for your comment. We ensure to keep our high level of service standard as always. Looking forward to welcome you again in the near future. Wish you have a nice journey back home. Best wish from The Sarann Koh Samui
by A verified traveler
Paradise
Posted 22 Jul 2024 on HotelsHad a beautiful 5 nights in a pool villa overlooking the beach. It was exactly what we expected, so peaceful and private but not too far from restaurants and experiences. Staff were friendly, breakfast was tasty and the room was delightful.
Comment from Hotel Management
23 Jul 2024 by Thapanit / General Manager, Hotel Management
Dear Kate, Thank you very much for your Wonderful comment. We ensure to keep our high level of service standard as always. Looking forward to welcome you again in the near future. Wish you have a nice journey back home. Best wish from The Sarann Koh Samui
by A verified traveler
Posted 18 May 2024
A lovely small independent hotel with friendly and helpful staff. The sea view pool villas are definitely worth having as it gives you more space and privacy along with fabulous views across the bay. We had a few minor issues in the room but the staff rectified these immediately , much quicker than many other hotels in previous years.
You don't get all the amenities and glitz of the big hotel chains , but personally i prefer the friendlier approach this hotel gives you.
Well worth staying at if you want to have a great view from a pool villa.
Comment from Hotel Management
20 May 2024 by Thapanit / General Manager, Hotel Management
Dear Alan John,Thank you so much for your positively comment. We are really appreciated on your review and will raise to all concerned departments respectively. Looking forward to welcome you again in the future. Have a nice journey home. Best wish,The Sarann Koh Samui
by A verified traveler
Posted 24 Apr 2024
Wonderful location beautiful beach
Comment from Hotel Management
25 Apr 2024 by Thapanit / General Manager, Hotel Management
Dear Wendy, Thank you very much for your Gorgeous comment. We ensure to keep our high level of service standard as always. Looking forward to welcome you again in the near future. Wish you have a nice journey back home. Best wish from The Sarann Koh Samui
by A verified traveler
Posted 28 Mar 2024
Comment from Hotel Management
25 Apr 2024 by The Sarann, Hotel Management
Thank you so much for yourreview.
by A verified traveler
Posted 20 Mar 2024
Gorgeous oceanfront setting. Stunning views. Extremely friendly and helpful.
Comment from Hotel Management
21 Mar 2024 by Thapanit / General Manager, Hotel Management
Dear Curtis, Thank you very much for your gorgeous comment. We ensure to keep our high level of service standard as always. Looking forward to welcome you again in the near future. Wish you have a nice journey back home. Best wish from The Sarann Koh Samui
by A verified traveler
Posted 5 Dec 2023
Lovely big rooms and the property’s gardens are beautiful. Right on the beach with a lovely pool overlooking the ocean (although it can get crowded). Restaurant also looks over the ocean and the daily breakfast is great. Gym is very small and needs new equipment. Closest convenience store is a 10 minute walk. Overall lovely property and good value.
Comment from Hotel Management
9 Dec 2023 by Thapanit / General Manager, Hotel Management
Thank you very much for your excellent feedback. We look forward to welcome you again in the future. Have a safe journey home.From The Sarann Management Team
by A verified traveler
Posted 17 Nov 2023
Comment from Hotel Management
19 Nov 2023 by Thapanit / General Manager, Hotel Management
Thank you so much for your positive feedback.
