Ratings based on 229 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 8 Nov 2024
Absolutely amazing and relaxing stay. The villas are a bit old but lovely and comfortable, but they are refurbing this year also.
Can’t say enough about how friendly the staff are and while yes you could point out a few small improvements there is absolutely no need as the positive out way any small imperfections.
Definitely recommend the ranch restaurant worth every penny and the Thai restaurant was amazing food and staff.
We will definitely be back.
Thank you to all staff but a special thank you to Ally, Beauty, Pond, Jeeb, Film, Tee, pic, Namfon, Awa, Chin, Bernard and Chris
by A verified traveler
Posted 28 Oct 2024
We had an amazing stay for our wedding anniversary. The property is well maintained and cared for. They drive you around in golf carts because the property is so big. We loved getting picked up each time. It was like being in a cute little town. The staff were very friendly and very happy to work there. They were kind and very helpful. We got a special welcoming treat for our anniversary and it was very thoughtful. Each night we were given tasty local treats. They pay attention to every detail. It was so romantic and unforgettable. The sunsets there are a dream. The spa was wonderful and high tea was delicious. The Ritz does not disappoint. I can’t wait to go back. Definitely one of our favorite spots in the world.
by A verified traveler
Posted 9 Oct 2024
Superb. Fantastic staff across all areas of the hotel from the restaurant to the kids club to the pool and bar.
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 11 Aug 2024 on Lastminute
Amazing place, location, wifi and facilities. Breakfast buffet is incredible. The wait for buggies can be long so plan ahead with time.
by A verified traveler
Posted 6 Aug 2024
Excellent
by A verified traveler
Posted 30 Jul 2024
Great place to stay with fabulous service
by A verified traveler
Posted 21 Jul 2024
Water and wi fi had gone out for a day. Bacteria in pool which caused closure. Service awful and not consistent with ritz Carlton. No proper amenities and property outdated
by A verified traveler from San Diego
Posted 20 Jul 2024
A very spectacular experience definitely recommended for couples and honeymooners.
