Ratings based on 210 Verified Reviews
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carnation
Posted 11 Jan 2025
Everyone very friendly and the room was amazing! Beautiful property right on the beach. (Which perfect for swimming.) Sunset every night!
by A verified traveler
Posted 4 Dec 2024
Beautiful property right on the beach. The staff are all amazing and very helpful. This is a quiet resort that is perfect for relaxing. Location is a bit remote but it is easy to hire a ride to go see the sites.
Comment from Hotel Management
9 Dec 2024 by Ratchanee Sangsadab Assistant Front Office Manager, Hotel Management
Dear Marlene, Thank you so much for your wonderful review! We're delighted to hear that you enjoyed our beautiful beachfront property and found our staff to be helpful and attentive. We strive to provide a peaceful and relaxing environment for our guests, and it's great to know that you were able to unwind during your stay. While our location is a bit remote, we're happy you found it easy to explore the surrounding sights with a quick ride. We hope to welcome you back for another relaxing getaway soon!Warm regards,Ratchanee SangsadabAssistant Front Office Manager
by A verified traveler from Long Beach
Posted 30 Sep 2024
Wonderful experience with great staff! We arrived 4 hours early after a long flight and they put us in another villa where we could shower and sleep!
We had the 2 bed beach front with pool. Fantastic. A little upgrade on the sofa would be nice ;-)
Comment from Hotel Management
5 Jan 2025 by Management Team, Hotel Management
Dear Jennifer,Thank you for your wonderful review! We are so happy to hear that you had a fantastic experience with us and that our team was able to accommodate you upon your early arrival. It’s great to know that you enjoyed the 2-bedroom beachfront villa with a pool.We appreciate your suggestion regarding the sofa, and we will certainly take it into consideration for future improvements.We hope to welcome you back soon for another memorable stay!Warm regards,Ratchanee SangsadabAssistant Front Office ManagerTUI BLUE The Passage Samui
by A verified traveler
Comfortable family stay
Posted 31 Jul 2024 on HotelsHad a comfy stay in the beachfront, 2bdrm unit. Was great that the kids could have their own bedroom. View out to the beach was beautiful as well as proximity to the restaurant and breakfast. Nice to have our own pool as well.
Comment from Hotel Management
5 Jan 2025 by Management Team, Hotel Management
Dear Jessica,Thank you for your kind review! We are thrilled to hear that you and your family had a comfortable stay in the beachfront 2-bedroom unit. It’s wonderful that the kids enjoyed their own space and that the beach view, proximity to the restaurant, and private pool added to your experience.We hope to have the pleasure of welcoming you and your family back for another enjoyable stay!Warm regards,Ratchanee SangsadabAssistant Front Office ManagerTUI BLUE The Passage Samui
by A verified traveler
Posted 30 Jul 2024
Beautiful place to relax if you want peace and quiet.
Comment from Hotel Management
5 Jan 2025 by Management Team, Hotel Management
Dear Shane,Thank you for your wonderful review! We are so happy to hear that you found our resort to be the perfect place for peace and relaxation. We strive to provide a tranquil environment for our guests, and we’re thrilled that you had such a positive experience.We hope to welcome you back for another relaxing stay in the future!Warm regards,Ratchanee SangsadabAssistant Front Office ManagerTUI BLUE The Passage Samui
by A verified traveler
Posted 26 Apr 2024
The grounds were beautiful but there was an extremely limited food and drink menu and very few places near by to go.
Comment from Hotel Management
6 May 2024 by Management Team., Hotel Management
Dear Angela,Thank you for your valued feedback .I'm sorry to hear that your experience was less than satisfactory. It sounds like the ambiance of the grounds was a highlight, which is great to hear. However, I understand how a limited food and drink menu can detract from the overall experience, especially if there aren't many alternative options nearby. Providing a diverse menu and considering the surrounding amenities could greatly enhance the overall experience for future visitors. Your feedback is valuable for improving the overall guest experience, and I'll be sure to pass it along to the management team. Thank you for sharing your thoughts!Warmest regards,Ratchanee SangsadabAssistant Front Office Manager
by A verified traveler
Posted 22 Apr 2024
Very nice and secluded side of the island, comfortable rooms and nice bar and restaurant
Comment from Hotel Management
6 May 2024 by Management Team., Hotel Management
Dear Zachery, It's wonderful to hear that you enjoyed the secluded side of the island and found the accommodations comfortable! A cozy atmosphere can make all the difference when it comes to relaxation. And it sounds like the bar and restaurant added to your overall experience, providing a nice touch to your stay. If there's anything else you particularly enjoyed or any suggestions for improvement, feel free to share. Your feedback is greatly appreciated!Warmest regards,Ratchanee SangdsadabAssistant Front Office Manager
by A verified traveler
Posted 21 Apr 2024
Comment from Hotel Management
5 Jan 2025 by Management Team, Hotel Management
Dear Timothy,Thank you for taking the time to share your kind feedback. We are absolutely delighted to hear that you had such a positive experience with us. Warm regards,Ratchanee Sangsadab (Noii)Assistant Front Office ManagerTUI BLUE The Passage Samui
by A verified traveler
Posted 15 Apr 2024
Highly recommend this hotel. Great food, clean and friendly staff.
Comment from Hotel Management
17 Apr 2024 by Management Team., Hotel Management
Dear Khun Mark, Thank you for the glowing review! We're delighted to hear that you enjoyed your stay with us. Providing great food, cleanliness, and friendly service are top priorities, and it's wonderful to know that we hit the mark. We hope to welcome you back soon for another enjoyable experience!Kind regards,Ratchanee SangsadabAssistant Front Office Manager
by A verified traveler
Posted 28 Mar 2024
Beautiful grounds and secluded area/beach.
Comment from Hotel Management
11 Apr 2024 by Ratchanee Sangsadab, Hotel Management
Dear Andre,Thank you so much for taking the time to leave us such a wonderful review!