Ratings based on 624 Verified Reviews
4.0 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler from Newport
Posted 7 Nov 2024
Fantastic service and very clean. The staff were super accommodating. I highly recommend.
by A verified traveler
Posted 3 Nov 2024
by A verified traveler
Posted 11 Oct 2024
by A verified traveler
Posted 7 Oct 2024
Idyllic location, peace and quiet, beautiful grounds, can walk straight onto quiet northern end of chaweng beach. Within easy reach of chaweng centre. Staff all excellent at what they do and genuinely lovely people.
Comment from Hotel Management
4 Nov 2024 by RESERVATION TEAM, Hotel Management
Thank you for your lovely review! We’re glad you enjoyed the peaceful location and our friendly staff. We hope to see you again soon!
by A verified traveler from Kraainem
Posted 4 Sep 2024
Great place, out of the busy areas of Chaweng, friendly staff, a very good stay.
Breakfast could be better for the night rate.
Comment from Hotel Management
16 Sep 2024 by RESERVATION TEAM, Hotel Management
Thank you for your review! We're happy you enjoyed your stay. We’ll work on improving the breakfast.Hope to see you again!
by A verified traveler
Posted 25 Aug 2024
A beautiful quiet resort at the quiet end of chaweng. The staff were all wonderful and friendly and nothing was too much trouble. The beach was beautiful and quiet.
If you want a resort away from the hustle and bustle of central Chaweng, but still within walking distance then Briza is the perfect resort
Comment from Hotel Management
16 Sep 2024 by RESERVATION TEAM, Hotel Management
Thank you for your wonderful feedback! We’re delighted to hear that you enjoyed the peaceful location, our friendly staff, and the beautiful beach. It’s great to know that Briza met your expectations for a relaxing stay away from the hustle and bustle.We look forward to welcoming you back in the future!
by A verified traveler
Posted 19 Aug 2024 on Hotels
Comment from Hotel Management
16 Sep 2024 by RESERVATION TEAM, Hotel Management
Thanks for staying with us. We appreciate your feedback!
by A verified traveler
Posted 15 Aug 2024 on Hotels
Tank u to all staff
Comment from Hotel Management
16 Sep 2024 by RESERVATION TEAM, Hotel Management
Thank you so much for your kind words! I'll be sure to pass along your appreciation to the entire team. We hope to welcome you back soon!
by A verified traveler
Posted 22 Jul 2024
Staff was not help full or respectful to me when I didn’t feel comfortable in my room and they would give me a refund to go else where or be close to being compromising to make me stay and feel comfortable here the only people on this property where loyal and true was the chef for breakfast who made omelets
Comment from Hotel Management
16 Sep 2024 by RESERVATION TEAM, Hotel Management
Thank you for sharing your feedback. I sincerely apologize for the experience you had with our staff and the discomfort you felt during your stay. This is certainly not the level of service we aim to provide, and I understand how important it is for our guests to feel both comfortable and respected.We greatly appreciate your kind words about our chef, and I’ll be sure to pass along your compliments. We are taking your comments seriously and will address the issues with our team to ensure we provide better experiences for all our guests moving forward.
by A verified traveler
Great hotel and rooms for family
Posted 17 Jul 2024 on HotelsGreat hotel and rooms for families.
Good breakfast with view on the beach.
The service and staff were exellent.
The only thing missing was a pool at the beachfront. Besides that, it was very good.
Comment from Hotel Management
16 Sep 2024 by RESERVATION TEAM, Hotel Management
Thank you for your kind words! We’re thrilled you enjoyed the hotel, breakfast, and our staff. We appreciate your feedback about the beachfront pool and will consider it for future improvements.We look forward to welcoming you back!
