Ratings based on 25 Verified Reviews
2.6 Room cleanliness
2.9 Service & staff
2.2 Room comfort
2.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 15 Jul 2024 on Hotels
The breakfast is a bit boring when you stay several days..
by A verified traveler
Posted 11 May 2024
Absolutely perfect beachfront, air con was a little noisy in our room but we really enjoyed our stay
by A verified traveler
Posted 3 Apr 2019 on Hotels
by A verified traveler
Basic hotel
Posted 17 Mar 2016 on HotelsThe beach is beautiful but the hotel is very basic. The bed was really uncomfortable, the room was very basic and you had to cross the road away from the beach to get to the room. There were a lot of insects in the room. The road is really noisy all night. Breakfast wasn't great. It was fine for a budget stay, but for a little bit more you can get a lot better.
by A verified traveler from Perth, Australia
Convenient location, deceiving pictures.
Posted 12 Feb 2016
Pros: The location was convenient.
Cons: Absolutely EVERYTHING could be improved. From customer service, to general house keeping etiquette & website changes that reflect the truth.
Location: Located directly between Crystal Bay Beach Resort & Crystal Bay Yacht Club. Nearest town is Lamai. Few great restaurants within walking distance.
Upon check in, we were required to pay 500THB deposit for the room key, we were not notified of this prior. We were escorted to our room which was across an extremely busy, main road from the reception. As you leave the reception area, you completely lose access to the advertised 'free wifi'. The bedding & room appeared to be clean. The decor & furniture was certainly not inviting & the dressing table/cupboard was damaged. The chair to the dressing table had no cushion, ie. it was a case of folding towels to sit on it or fall through the structure. The water to flush the toilet & from the basin tap was dark brown. We filled a bottle up to show the staff at reception to which they responded that it happens every morning & to open the tap until it clears, which we then did & it took approximately half an hour to have it cleared before it was 'okay' to have a shower/wash your face/flush the toilet without having dark brown mud stains around the bowl. The breakfast that was included in our rate were 2 options - American (Fresh fruit OR fruit juice, eggs/omelette, toast & jam with tea OR coffee) OR Asian (A bowl of boiled rice). Both were tasteless & disappointing. The one afternoon, the staff were disposing of their 'rubbish' in the garden below our rooms & burning it, the smoke blew directly into our room for approximately 3 hours. Most mornings we sat waiting for service in the restaurant. Pictures on website are not as they appear. An overall disappointing, horrible stay.
by A verified traveler
Horrible stay
Posted 3 Jan 2015Far from Lamai, Far from Chaweng, employee dont care about you. So Noise you cant sleep. Lezard and insect in the room. Overprived.
We left 1 days before the end of our reservation, without refund.
by A verified traveler
Posted 26 Jul 2024 on Hotels
Dejligt men mangler en safetybox og en skraldespand på værelserne
by A verified traveler
Posted 15 Jan 2024
Excellent Hotel to stay in Samui , the food is great , the staff and the owner is very friendly and it is on Silver Beach , the best place on the Island . The mango sticky rice is one of the best that I ever had .
Highly recommend this place !
by A verified traveler
Posted 13 Dec 2023 on Hotels
by A verified traveler
Posted 15 Jul 2023
리셉션 직원들이 전반적으로 너무 불친절함
