Ratings based on 548 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Nov 2024
Had a wonderful time at Silavadee! Staff are incredibly friendly and were so so generous. They gifted all the guests small treats each night, and the homemade Khanom Ping cookies were my favourite! When i was leaving, they gave me like 6-7 packets to take with me back to Australia. Will absolutely come back! They have the cutest resort cat, his name is Chai and he is very polite and keeps his distance/ not disruptive. My only advice is to get your massage in town rather than the resort spa. Spa's in town are wayyy cheaper and way better. Other than that it was gorgeous. Would recommend :)
by A verified traveler from Keene
Posted 27 Nov 2024
This is a 5 star resort. Highly recommend!! Staff was excellent!! Food was amazing!!
by A verified traveler
Posted 25 Oct 2024
Truly amazing accomodations. Only issue we had was the fitness center was small, crowded, and had few machines. Also, we had one load of laundry done and it cost 1500 bhat. Impressively expensive.
Comment from Hotel Management
26 Oct 2024 by Tristan K. , Hotel Management
Dear Khun Timothy,Thank you for taking the time to share your experience at our resort. We are pleased to hear that you found our accommodations to be amazing.I appreciate your feedback regarding the fitness center. We understand that it can become crowded at times, and I would like to highlight that we have two locations for our guests to work out. In addition to the fitness center, we also offer an outdoor fitness area, which includes a full Muay Thai boxing setup with punching bags and other equipment.Regarding the laundry service, I understand your concerns about pricing. We strive to maintain high standards in our services, and your comments will help us evaluate our offerings.Thank you once again for your insights. We hope to welcome you back for an even better experience in the future.Best regards,Tristan KuehneisenGeneral Manager
by A verified traveler from Haywards Heath
Posted 26 Sep 2024
The views are lovely as are the staff. They are always available and wanting to make sure all is perfect with your stay. The two restaurants (Thai and International) are lovely and fairly priced (apart from the wine). The resort is built into a hillside and so the paths are steep in some places but if that is difficult to walk, the staff offer electric buggy rides to get around. The location is a little secluded but if you download the ‘grab’ app, it is easy to book taxis like Uber.
Comment from Hotel Management
27 Sep 2024 by Tristan K. , Hotel Management
Dear Khun Guy,Thank you for sharing your thoughts about your stay. We are pleased to hear that you enjoyed the lovely views and appreciated our staff's dedication to ensuring a perfect experience.It is great to know that you found our restaurants to be enjoyable and fairly priced. We also appreciate your feedback regarding the paths and the availability of our electric buggies for easier navigation around the resort.We hope to welcome you back in the future.Thank you and kind regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 23 Sep 2024
Lovely staff and good location. Breakfast was great too
Comment from Hotel Management
27 Sep 2024 by Tristan K. , Hotel Management
Dear Khun Peter,Thank you for your feedback. We are pleased to hear that you enjoyed our location and found our staff to be lovely. It is also great to know that you found our breakfast offerings suitable. We hope to welcome you back on your next visit.Thank you and kind regards,Tristan KuehneisenGeneral Manager
by A verified traveler from Santa Barbara
Posted 12 Sep 2024
The facility and location is optimal! Thailand strives to offer up some of the best hospitality found anywhere in the entire world, and property and the staff is some of the best anywhere. Everyone seems to love and appreciate their job, and this reflected each time you have an encounter with any employee. You are always greeted a huge smile and a kind hello. It’s very amazing and endearing.
Comment from Hotel Management
13 Sep 2024 by Tristan K. , Hotel Management
Dear Khun Patrick,Thank you for sharing your positive experience with us. We are pleased to hear that you found our facility and location to be ideal and that our team’s hospitality met your expectations. We take great pride in providing a welcoming atmosphere and are glad to know that our staff’s enthusiasm and warm interactions contributed to your stay.Your kind words are highly appreciated and we do hope to have the pleasure of welcoming you back in the future.Best regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 19 Aug 2024 on Wotif
The pre-arranged airport transport was very clean and comfortable.
The check-in process was wonderful. The staff got us to download the Resort App. We used the app everyever.for making bookings, ordering food and viewing menus.
We stayed in one of the Ocean Front Pool Villas. The uninterrupted ocean view from our private infinity plunge pool was spectacular.
The four food & beverage options were all amazing. This is where we met Manee - one if the chefs. She gave us a Thai cooking class and was one of the highlights of our stay.
The spa offers great services. We left feeling wonderfully relaxed. Along with the vast array of complimentary activities, wonderful food and beautifully genous people, Silavadee hadc everything we could possible need in a resort.
Comment from Hotel Management
20 Aug 2024 by Tristan K. , Hotel Management
Dear Khun Karen Louise, Thank you for taking the time to share your experience at Silavadee Resort. We are pleased to hear that our pre-arranged airport transport, check-in process, and Resort App contributed to a smooth start to your stay.We’re delighted that you enjoyed the Ocean Front Pool Villa and the ocean views from your private infinity plunge pool. It is also wonderful to know that you had a memorable experience with Chef Manee in the Thai cooking class and found our spa services relaxing.Your kind comments about our food and beverage options, as well as the range of complimentary activities, are greatly appreciated. We’re glad that Silavadee provided everything you needed for a fulfilling resort experience.Thank you for your feedback and for choosing Silavadee. We hope to welcome you back in the future.Best regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 14 Aug 2024
Loved the pool view Villa ! Such an exceptional property and would be a 5 star rating but the only thing I think was that the food choices although an exceptional offering weren’t executed to the level that it read on the menu. The breakfast restaurant staff although really Loveley did struggle with English and sometimes there was a wait or wrong things arrived to the table. We also did a 5 course rooftop dining experience and the seafood was a little overcooked and lacked flavour but the staff and service definitely made up for it.
All other things like the villas were AMAZING! the staff and service received was 5 star the only thing that wasn’t up to the 5 star level was food. Would happily return again although
Comment from Hotel Management
15 Aug 2024 by Tristan K. , Hotel Management
Dear Khun Samurdhi,Thank you for sharing your experience with us. We are glad to hear that you enjoyed the pool view villa and found the property exceptional. We also appreciate your positive remarks about our staff and service.On the other hand, we would like to sincerely apologize for the issues you encountered with the food and the service at the breakfast restaurant. Your feedback regarding the execution of our menu items and the English proficiency of our staff is valuable, and we will take it into consideration for future improvements. Additionally, we will review the feedback on the rooftop dining experience to ensure better quality and flavor.We are committed to delivering a high standard of service and appreciate your constructive comments, which help us enhance our offerings. We look forward to welcoming you back and providing you with an even better experience.Thank you and kind regards,Tristan KuehneisenGeneral Manager
by A verified traveler
Posted 9 Aug 2024
Had a wonderful time!
Comment from Hotel Management
15 Aug 2024 by Tristan K. , Hotel Management
Dear Khun Lee,Thank you for your kind review. We are pleased to hear that you had a wonderful time during your stay with us.Your feedback is valuable, and we look forward to welcoming you back to our resort in the future.Best regards and until next time.Sincerely,Tristan KuehneisenGeneral Manager
by A verified traveler
Koh Samui
Posted 2 Aug 2024 on HotelsProbably one of the most beautiful resorts i stayed in with a spectacular view. Very accommodating and nice staff.
Comment from Hotel Management
15 Aug 2024 by Tristan K. , Hotel Management
Dear Khun Pathana, Thank you for taking the time to share your experience with us. We are pleased to hear that you found our resort to be beautiful and that you enjoyed the spectacular view. It is also wonderful to know that our staff's accommodation and service made a positive impact on your stay.Your feedback is greatly appreciated, and we look forward to welcoming you back to our resort in the future.Thank you and kind regards,Tristan KuehneisenGeneral Manager
