Ratings based on 280 Verified Reviews
4.7 Room cleanliness
4.6 Service & staff
4.8 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Nov 2024
Great rooms
by A verified traveler
Posted 21 Nov 2024
by A verified traveler
Posted 15 Nov 2024
Great place and staff amazing!
by A verified traveler
Posted 27 Sep 2024
by A verified traveler
Posted 5 Sep 2024
We stayed two weeks and I wish we could have stayed longer. Super clean, gorgeous location, 24/7 front desk service, and the staff were absolutely amazing. Everyone greeted us with smiles for the entire stay and were so kind and thoughtful. Aster was fantastic and such a joy to chat with. We really appreciated all her tips and suggestions. The food at the hotel restaurant was delicious too. This was the highlight of my year and I will really this place and the team. Thank you so much!
by A verified traveler
Disappointed
Posted 10 Jul 2024 on HotelsUnder going Remodeling/painting, not mentioned on booking site or no email informing us the section of building we booked was being remodeled. Agreed to refund us for 2 nights and we relocated to another hotel.
Restaurant closed at 8pm??? No room service after 8pm
1st for me at a 5 star hotel
Buffett breakfast, the worst I've every expired in a 5 star, staff was just plain lazy untrained. Would not pick up used dishes. When we were leaving the hotel I was told its off season! Ohh, I see so maybe you should be a 2 star off season. Let me tell Centra their doing it wrong, they should followyour example.
by A verified traveler
Posted 29 Apr 2024
Comment from Hotel Management
10 May 2024 by Mrs. Wassana Pichairuek (Meaw) – Resident Manager, Hotel Management
Dear Kimberly, thank you for your wonderful review! We are so pleased you enjoyed your stay and look forward to your next visit to ShaSa!
by A verified traveler
Posted 13 Jul 2023 on Lastminute
Comment from Hotel Management
7 Sep 2023 by App, Hotel Management
Dear johra,Greetings from Shasa Resort and Residences, Koh Samui.Thank you for staying with us and for sharing your great reviews with us and with other travelers.Sincerely yours,
by A verified traveler
Posted 5 Nov 2022
It’s quiet if that’s what your looking for
No party’s
No loud music
Incredible view incredible pool
by A verified traveler
No no no
Posted 6 Sep 2022 on HotelsIt was old and we hear build noise and we have honeymoon there and we will never come again
