Ratings based on 397 Verified Reviews
4.6 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Dec 2024
Great beach and swimming area. One of the best beach resorts in the world. Can walk up to the waste in the water for hundreds of meters in all directions. Free kayaks. Breakfast was great. The food at the bar was exceptional, with the sea bass dish out of this world. Rooms are spacious and have an outdoor bathtub. The only issue with the room is that it is a bit of a walk to the beach. Otherwise an amazing resort with great staff, beach, and food.
by A verified traveler
Posted 6 Dec 2024
The service at Renaissance was nothing short of exceptional. All the staff were so lovely and accommodating. They took every step to make our holiday extra special. The food on site was excellent. I am already making plans to go back to Thailand JUST to revisit Renaissance. The buildings and facilities are a little older- but that didn't bother me as everything was still neat and tidy. I understand there are plans to upgrade in the near future. Thank you to everyone at Renaissance!
by A verified traveler
Posted 18 Nov 2024
by A verified traveler
Posted 24 Aug 2024 on Hotels
Staying in hotel very comfortable. Good service, great breakfast, nice people. The only disadvantage was very low sea that you could not swim but beach was beautiful. Hotel have shuttle bus to swimming beach in Lamai.
Comment from Hotel Management
28 Aug 2024 by RenSamui, Hotel Management
Thank you very much for your great feedback. It’s our pleasure to have you at Renaissance Koh Samui Resort & Spa and knowing that you had a fantastic stay with us. We look forward to welcoming you again soon at our resort, and will make sure that your next stay at Renaissance Koh Samui Resort & Spa will be a memorable one.
by A verified traveler
Posted 19 Jul 2024
Comment from Hotel Management
25 Jul 2024 by RenSamui, Hotel Management
Thank you very much for your feedback. We are truly sorry to know that your experience didn’t match your expectations. We do appreciate your comment and take note on this for the future improvement. We look forward to welcoming you again at Renaissance Koh Samui Resort & Spa, and will ensure that your next stay will be a memorable one.
by A verified traveler
Posted 14 Jun 2024 on Hotels
Comment from Hotel Management
24 Jun 2024 by RenSamui Team, Hotel Management
Thank you very much for your great feedback. It’s our pleasure to have you at Renaissance Koh Samui Resort & Spa and knowing that you had a fantastic stay with us. We look forward to welcoming you again soon at our resort, and will make sure that your next stay at Renaissance Koh Samui Resort & Spa will be a memorable one.
by A verified traveler
Posted 16 Mar 2024
The staff was very nice and helpful.
The property is okay but is starting to show its age. The view out to the pacific is fantastic, the spa was great but the food is limited and the chef focuses on presentation rather than taste.
The pools were clean and not crowded.
Comment from Hotel Management
10 Apr 2024 by RenSamui, Hotel Management
Thank you very much for your great feedback. It’s our pleasure to have you at Renaissance Koh Samui Resort & Spa and knowing that you had a fantastic stay with us. We look forward to welcoming you again soon at our resort, and will make sure that your next stay at Renaissance Koh Samui Resort & Spa will be a memorable one.
by A verified traveler
Perfect!
Posted 12 Mar 2024 on HotelsWe last visited the Renaissance in 2020 and this visit surpassed all our expectations. To be met on arrival by familiar faces (Chin, thank you for making our visit so special) and as everyone mentions, all of the staff are so amazing, helpful and brilliant. We just wanted to relax and enjoy the great location, the beautifully maintained gardens, and the pool/beach area. Across the hotel, it is so easy to fall into the relaxed vibe, ably helped by the amazing Zee and the pool bar team, and of course Gift and Beam covering breakfast. A special mention has to go to the 4pm cocktails on the beach - there is no better way of starting the evening in such beautiful surroundings! We split our stay between the deluxe rooms and a beachfront villa, and whilst the deluxe rooms are really good, the view from the sea front villa was simply breathtaking. Thank you team Renaissance for giving us a perfect holiday!
Comment from Hotel Management
10 Apr 2024 by RenSamui, Hotel Management
Thank you very much for your great feedback. It’s our pleasure to have you at Renaissance Koh Samui Resort & Spa and knowing that you had a fantastic stay with us. We look forward to welcoming you again soon at our resort, and will make sure that your next stay at Renaissance Koh Samui Resort & Spa will be a memorable one.
by A verified traveler
Posted 11 Mar 2024 on Hotels
Comment from Hotel Management
10 Apr 2024 by RenSamui, Hotel Management
Thank you very much for your great feedback. It’s our pleasure to have you at Renaissance Koh Samui Resort & Spa and knowing that you had a fantastic stay with us. We look forward to welcoming you again soon at our resort, and will make sure that your next stay at Renaissance Koh Samui Resort & Spa will be a memorable one.
by A verified traveler from Issaquah
Posted 21 Feb 2024
It was our first time in Samui and the Renaissance property, which we chose based on overall ratings and the location with access to a private lagoon-type beach. Great overall experience with friendly staff and delicious restaurant choices. Special shoutout to the front office manager, Budsarin (BUD) Boonwan! We will definitely return for more stays in the future. Thank you, Marriott, for sharing this hidden gem with us all!
Comment from Hotel Management
10 Apr 2024 by RenSamui, Hotel Management
Thank you very much for your great feedback. It’s our pleasure to have you at Renaissance Koh Samui Resort & Spa and knowing that you had a fantastic stay with us. We look forward to welcoming you again soon at our resort, and will make sure that your next stay at Renaissance Koh Samui Resort & Spa will be a memorable one.
