Ratings based on 56 Verified Reviews
3.9 Room cleanliness
3.8 Service & staff
3.7 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Apr 2024 on Hotels
by Murray
Panalee Resort- Koh Samui
Posted 12 Mar 2017 on HotelsNice hotel, needs a bit of upkeep. Pool area was very nice and taken care of. Cottages had many small openings around the windows for mosquitos and critters to enter the room- recommend you take a roll of packing tape or similar to seal holes. Breakfast was adequate at best, we felt like eating out instead.
by Natalie
Disappointed
Posted 14 Feb 2017 on HotelsWe really liked this resort. A bit far from town but nice rooms, pools. Upon leaving we were told 400 baht for a taxi then told 300. We were in our way to the pier. Once we got there our driver (who was a friend or employee of the resort, not a taxi driver) told us the ferry wasn't running due to weather. So he tried to tell us he would have to take us to the other pier which was really far away and would cost us a lot of money. He was using the guy at the front desk on the phone to explain. They were telling us we had gone to the wrong pier because we were wrong. After arguing for 10 mins the ferry crew explained we were at the right pier and would provide free transport for us. They had moved due to the storm and not our fault.
This was hugely disappointing as the resort was very nice but the staff obviously tried to use this opportunity to take advantage of us. For this reason I wouldn't go back. If you do don't use third taxi service.
by David
Welcoming staff and a wonderful resort.
Posted 30 Jan 2017 on HotelsWelcoming staff into a wonderful resort. They were very helpful, let us drop our bags off and told us local places to explore for a few hours. Did everything expected of a hotel resort.
Only negative is the area it's in is very quiet. Not much to do and not based in a town so we rented bikes. If you don't mind that it's not an issue.
by A verified traveler from liverpool
Out the way
Posted 15 Apr 2016
Pros: Staff
Cons: Pool
Location: Out of the way from main attractions,by a nice beach and som bars
This resort is mostly villas but does have a newish apartment block on 3 floors but no lift,lovely grounds kept clean, staff where always there to help,has 2 pools one is in need of repair,
It is out of the way from most things but if you like quite this will do.
Mostly Chinese and Japanese seem to stay here.only serves breakfast and there's no bar to get a drink you have to go over a very busy road to get a drink.there is a 7/11 nearby.costs about 700 Bart from airport by taxi 500 Bart to chawang
by Mike from Auckland
Poor reception
Posted 15 Mar 2016 on HotelsStaff very poor at reception, hotel ok , but not on beach as advertised
Recommended
for Couplesby A verified traveler from Kiev, UA
Beautiful hotel, but staff should learn English
Posted 12 Mar 2016Hotel is beautiful, clean. Garden is very good. But beach is located on other side of the road. Another problem is corals, which are very near to the coast, so forget about swimming around. There is cheap scooter rental in the hotel (250 BTH), so you can get any beach you want. Despite beach problems hotel location is great. Place is quiet, perfect for couples.
Definitely recommend.
by Sarah
perfect for relaxation. Not for shopping
Posted 12 Feb 2016 on Hotelsnot walking distance to shops other than 7/11 but great for relaxing on the beach and enjoying the lovely food at beach front restaurants. Very helpful staff, beautiful gardens and rooms
Recommended
for Everyoneby A verified traveler from Edmonton, Canada
Posted 13 Jan 2016
Pros: The grounds was beautifully maintained
Location: You need to take a taxi to the nearest town and that was around $300 tabt.
There're restaurant within walking distance.
The beach was lacking as you have to cross the road to it.
We wanted to extended our stay but wasn't able to get the discount from hotel, even though, we booked for 11 days.
Otherwise, it was a pleasant experience. Don't know if the price we paid was worth the value offered.
by Aaron
Posted 19 Jul 2015 on Hotels
