Ratings based on 983 Verified Reviews

4.4 out of 5
88% of guests recommend
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 26 Dec 2024
The property itself is very nice. Beachfront..amenities..activities . Staff were very friendly and helpful. However the room we got was a little bit rundown. i.e...the shower was backed up. Fridge was noisy..coffee maker not working
4 out of 5
by A verified traveler

Posted 17 Dec 2024
Really welcoming. On first look room was lovely. However on closer inspection and use, the room standard was not very good. The shower leaked onto the floor. Cabinet very shabby. States it had a balcony. It does but about 1 foot by three foot. You were unable to sit out on it. Transport to and from airport was 500bht. Each way. There was things on in the hotel but not advertise very well. Overall it was ok
5 out of 5
by A verified traveler

Posted 16 Dec 2024
N/a
5 out of 5
by A verified traveler

Posted 14 Dec 2024
Everything was always kept spotless with really friendly staff who always had a smile to help you. Amazing stay in a perfect location of Chaweng.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
I am absolutely obsessed with this hotel. By far the best place we have stayed in Thailand. It feels like you are at a Mexican all inclusive, everything is so perfect. The complimentary buffet breakfast is also SO good. 10/10 recommend this place.
5 out of 5
by A verified traveler

Posted 21 Nov 2024
Very friendly and they were nice enough to allow me check out at 1 instead of 12 plus they offer me to take shower at 5 prior my flight. I am going to stay in the hotel until I go to the airport at 7 pm. I would come back here Manager name is koy and other employee nik were very nice
4 out of 5
by A verified traveler

Posted 18 Nov 2024
We loved that it was located on Chaweng Beach. Close to clubs and shopping. The price was amazing.
5 out of 5
by A verified traveler

Posted 12 Nov 2024
Amazing property everything was fantastic, right on the beach and easy walking to shops and restaurants
5 out of 5
by A verified traveler

Posted 26 Oct 2024
Very modern style hotel. Staff were great, breakfast options were expansive. I walked the beachfront where the competing hotels are and OZO looked very good. This is not a tropical setting like other hotels I’ve stayed at on this trip but it would be a great reset for anyone missing a bit of familiarity. Only thing I found missing were some waterspouts options I.e kayaks paddle boarding etc. That said I extended my stay here a couple nights.
5 out of 5
by A verified traveler

Posted 20 Oct 2024
Nice beach and walkable to shopping area.