Ratings based on 985 Verified Reviews
4.5 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Nov 2024
I am absolutely obsessed with this hotel. By far the best place we have stayed in Thailand. It feels like you are at a Mexican all inclusive, everything is so perfect. The complimentary buffet breakfast is also SO good. 10/10 recommend this place.
by A verified traveler
Posted 21 Nov 2024
Very friendly and they were nice enough to allow me check out at 1 instead of 12 plus they offer me to take shower at 5 prior my flight. I am going to stay in the hotel until I go to the airport at 7 pm. I would come back here
Manager name is koy and other employee nik were very nice
by A verified traveler
Posted 18 Nov 2024
We loved that it was located on Chaweng Beach. Close to clubs and shopping. The price was amazing.
by A verified traveler
Posted 12 Nov 2024
Amazing property everything was fantastic, right on the beach and easy walking to shops and restaurants
by A verified traveler
Posted 26 Oct 2024
Very modern style hotel. Staff were great, breakfast options were expansive. I walked the beachfront where the competing hotels are and OZO looked very good. This is not a tropical setting like other hotels I’ve stayed at on this trip but it would be a great reset for anyone missing a bit of familiarity. Only thing I found missing were some waterspouts options I.e kayaks paddle boarding etc.
That said I extended my stay here a couple nights.
by A verified traveler
Posted 20 Oct 2024
Nice beach and walkable to shopping area.
by A verified traveler
Posted 12 Oct 2024
The employees make this wonderful property extraordinary. All the staff was excellent, but my favorite is Fern. She always has a bright smile and goes out of her way to be helpful. I would use her as an example of how all employees should be. She should be in a supervisory role or as a trainer of other employees.
by A verified traveler
Posted 7 Oct 2024
Very good resort. I will stay here again.
by A verified traveler
Ambience of Ozo
Posted 15 Aug 2024 on HotelsThe location of the hotel is good but unfortunately the style and type of uniforms gave the feeling that I am at a hospital or a mental institution. The colours of the uniforms resembles those at hospitals for different wards. It spoils the ambience of the place. We stayed at the deluxe room but it is still very small compared to other hotels that we have stayed. The view and location are very nice but the ambience have not done justice to the place. My overall feeling when looking at the staff with their colourful lack of style uniforms spoiled my trip as I have to remind myself that this is not a hospital. I have to add that we are able bodied perfectly healthy people who only visit friends and relatives at hospital so we do not have a hand-up about hospitals.
by A verified traveler
Posted 14 Aug 2024 on Hotels
