Ratings based on 382 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 14 Nov 2024
Overall very good experience.
The staff is very helpful and food is very filling and delicious.
Comment from Hotel Management
15 Nov 2024 by The management, Hotel Management
Dear Ms. Amulya Kattimani,Thank you so much for reviewing your recent stay with us at Chi Samui Resort. We are so happy to hear that you had a great experience with us. Our team strives to provide excellent service, and it's great to know that you found both the staff and the food to your experience. Your kind word mean a lot to us. Thank you again for sharing your experience with us and we look forward to welconing you back soon on your next holiday.Best Regards, Angkana Poprasit Asst. Front Office Manager
by A verified traveler
Posted 14 Aug 2024
The room is very clean and new facility. All staffs are very friendly and the option to communicate with the staff using chat makes it very easy and efficient
Comment from Hotel Management
14 Aug 2024 by The management, Hotel Management
Dear Mr. Nicco Wijaya, Thank you for taking the time to share your review with us at Chi Samui Resort. We were happy to know that you like the room and new facility. Our staff thank you again for sharing your experience with us and we look forward to welcoming you back soon on your next holiday. Best Regards, Angkana Poprasit Asst. Front Office Manager
by A verified traveler
Posted 12 Aug 2024
by A verified traveler
Posted 7 Aug 2024
by A verified traveler
Posted 5 Aug 2024
Excellent, friendly, professional and caring staff and management which go out of their way to assist and serve.
Expedia's presentation (by photos) of the property on your website is grossly misleading customers as being on the beach. This is a blatant deceit, hopefully unintentional. No hot water in sinks, hot water supply and control of hot/cold water in showers very bad, very low quality, old bed mattresses
Comment from Hotel Management
6 Aug 2024 by Management team, Hotel Management
Dear Mr. Raviv Rom, Thank you for taking your time to share your review with us at Chi Samui Resort. We were delighted to ready your amazing comment and glad to learn that you enjoyed our team member friendly and our team management. It is disappointing to learn that we were not able to meet your expectations and I sincerely apologize for the inconvenience you experienced. We appreciate you feedback and will look into these points carefully and take action accordingly. Thank you again for sharing your experience with us and we look forward to welcoming you back soon on your next holiday. Best Regards, Angkana Poprasit Asst. Front Office Manager
by A verified traveler
Posted 30 Jul 2024
Nice stylish hotel food and drinks expensive, remote location you need transport to get anywhere also not ideal for a single traveller more a couples hotel
Comment from Hotel Management
1 Aug 2024 by The management, Hotel Management
Dear Mr. Paul Rogers, Thank you for taking your time to share your review with us at Chi Samui Resort. We appreciate your feedback and will look into these points carefully and take action accordingly. Thank you again for sharing your experience with us and we look forward to welcoming you back soon on your next holiday. Best Regards, Angkana Poprasit Asst. Front Office Manager
by A verified traveler
Posted 29 Jul 2024
by A verified traveler
Must Stay!!
Posted 28 Jul 2024 on HotelsChi Samui Resort is a great. The staff was extremely nice. The rooms are exactly as pictured. There is a gym, spa, and so much more to keep you entertained or to help you relax. The Lanna Cafe has great food at reasonable prices. I would highly recommend Chi Samui Resort.
Comment from Hotel Management
30 Jul 2024 by The management, Hotel Management
Dear Ms. Sheila Williams, Thank you so much for reviewing your recent stay with us at Chi Samui Resort. We were happy to know that the team has meet all your expectations. Please that you like food, Yoga classes, Spa and facilities. Thank you again for sharing your experience with us and we look forward to welcoming you back soon on your next holiday. Best Regards, Angkana Poprasit Asst. Front Office Manager
by A verified traveler
Clean and modern
Posted 23 Jul 2024 on HotelsQuick overnight stay with a flight out the next day - 15 minute walk to conveniences but great hotel if you have some time to kill by the pool.
Comment from Hotel Management
24 Jul 2024 by The management, Hotel Management
Dear Ms. Cameron David Dods, Thank you so much for reviewing your recent stay with us at Chi Samui Resort. Glad you like our hotel and pool. Thank you for choosing us as your leisure resort and we look forward to welcoming you back again. Best Regards, Angkana Poprasit Asst. Front Office Manager
by A verified traveler
Posted 16 Jul 2024 on Hotels
