Ratings based on 631 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
3.8 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
Great value for money, surprised by the overall accommodation when travelling from Europe and the value for money. Recommend.
Comment from Hotel Management
16 Nov 2024 by Management Team., Hotel Management
Dear Ben,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 31 Oct 2024
Rooms were fine, the area around the pool beach was excellent
Comment from Hotel Management
3 Nov 2024 by Management Team, Hotel Management
Dear Rawson,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 24 Oct 2024
Well equipped and well designed three star hotel. Good value for money. Nice beach front pool and pool bar/restaurant area, with direct easy access to beach and cordoned off safe area for swimming in sea.
Breakfast good apart from the stale cornflakes (with no other cereal option).
Too many families with loud screaming young children - but hotel seems made for this.
Comment from Hotel Management
28 Oct 2024 by Management Team, Hotel Management
Dear Jonathan,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler from Bellaire
Posted 10 Sep 2024
Would definitely stay here again. Great location and reasonable price. Within 20 minute walk to Fisherman’s Village and multiple great restaurants and coffee closer by. Paddle board rental had no fin on paddle so was unusable but otherwise a very good place to stay.
Comment from Hotel Management
12 Sep 2024 by Management Team., Hotel Management
Dear Burt,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 20 Aug 2024
This was a lovely way to end our stay in Thailand - the pool, beach, massages, and happy hours brought on the relaxation, plus the staff were able to help us get a motorbike and such for our exploring! This place had a tropical “resort”-feel for a reasonable cost, would definitely recommend 😊
Comment from Hotel Management
24 Aug 2024 by Management Team., Hotel Management
Dear Erika,We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Management Team
by A verified traveler
Not that great a stay !
Posted 20 Aug 2024 on HotelsDid not supply family room no wardrobe or cupboards to place your clothes this place was only good for overnight stay not any longer living out of a suitcase not good !!! Yet an expensive hotel for Thailand
Comment from Hotel Management
24 Aug 2024 by Management Team., Hotel Management
Dear JColette, Thank you for your feedback and we sorry to hear that your stay was unpleasant regarding to our service that does not meet you exaptation and not except for your stay. At Ibis we are the economy hotel *3-star category with the great price guaranteed by the Top 10 most valued for money hotel in Koh Samui by the recent year ranking. Once again, we would like to sorry for your inconvenience may cause for your stay. We are looking forward to welcoming you to stay with us in the nearest future. Best Regard,
by A verified traveler
Posted 18 Aug 2024
A bit far too walk to other arears, need motorbike,
Comment from Hotel Management
24 Aug 2024 by Management Team., Hotel Management
Dear Craig,Thank you for your feedback regarding to your stay at Ibis Samui Bophut. We do really appreciate your kind review therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 9 Aug 2024 on Hotels
Comment from Hotel Management
24 Aug 2024 by Management Team., Hotel Management
Dear Jessie,We very much appreciate your comments regarding your stay at the ibis Samui Bophut. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,
by A verified traveler from SAN CLEMENTE
Posted 29 Jul 2024
Old and run down. Friendly staff
Comment from Hotel Management
1 Aug 2024 by Management Team., Hotel Management
Dear David, Thank you for taking the time to tell us about your experience at the Ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
by A verified traveler
Posted 18 Jul 2024 on Hotels
A hotel below all criticism, not even 3 stars,
Very outdated and small rooms,
A horribly noisy air conditioner,
There is no elevator for guests, you have to go to the hotel's service elevator
Comment from Hotel Management
1 Aug 2024 by Management Team., Hotel Management
Dear Atalia, Thank you for taking the time to tell us about your experience at the Ibis Samui Bophut. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
