Ratings based on 268 Verified Reviews
4.4 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Aug 2024
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Comment from Hotel Management
24 Aug 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Claire,Thank you for choosing the hospitality of Homm Chura Samui, and for rating us 5 on your experience.We hope to have an opportunity to be of service to you again in the near future.Best regards,
by A verified traveler
Posted 2 Aug 2024
Overall it's a very nice place to stay .The staff is very polite and friendly . The best part is they upgraded us to a 1bed villa with private bathtub for our honeymoon .kudos to the team
Comment from Hotel Management
10 Aug 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Hitarth,Thank you very much for taking the time to share feedback on your recent stay at Homm Chura Samui. We greatly appreciate your comments about our resort and are so pleased that you have had a good experience. Thank you for mention to our staff is very polite and friendly - our goal is to make your stay as enjoyable as possible. We are pleased that you enjoyed the room with bathtub.Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back in the future.Best regards,
by A verified traveler
Posted 16 Jul 2024
for the VIP access , as was indicated when booking this room, unfortunately, it does not even correspond. firstly, at my request (for a fee) to wake me up every day at 8 am - this has never happened in all my days. secondly, the air conditioner is broken, it was repaired - but again, for such an amount, I’m upset. third, a waiting place is not provided if the departure is later than check-out. their towels turned out to be all dirty when they asked for one day to take a shower. and there was no room for a massage. Well, that's funny. I'm not happy with the hotel. And yet, at breakfasts, waiters don’t stand there for beauty, right? or do they have a specifically biased attitude towards girls who allow themselves to rest on their own?
Comment from Hotel Management
16 Jul 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Tetiana,Thank you for sharing your feedback with us.We are truly sorry to hear about your inconvenience experience during your stay. Please accept our sincere apologies for the issues you encountered. We take these information seriously and will work diligently to rectify the situation.We understand the importance of these factors in ensuring a comfortable stay and will take immediate steps to make necessary improvements. We appreciate your candid feedback, as it helps us identify areas for improvement and sincerely hope that this stay will not completely mar your whole perception of the hotel and that we will be given other opportunities in the future to welcome you backBest Regards
by A verified traveler
Good hotel but check to see if you can get a sale
Posted 16 Jun 2024 on HotelsReasonable accommodation if you can get a sale price, we requested a sea view and they put us right at the front overlooking the beach
They can organise delivery of a scooter for you
Comment from Hotel Management
20 Jun 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Nick,Thank you for choosing the hospitality of Homm Chura Samui, and for rating us 8 on your experience. We greatly appreciate your comments about our resort and are so pleased that you have had a good experience. Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back in the future.Best regards,
by A verified traveler
Posted 16 Jun 2024
This is a hidden gem one by Banyan Tree group.
I loved my stay
Comment from Hotel Management
20 Jun 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Gabriela,Thank you for choosing the hospitality of Homm Chura Samui, and for rating us 5 on your experience. Your recommendation means a lot to us, and we look forward to the pleasure of welcoming you back in the future.Best regards,
by A verified traveler
Posted 12 May 2024
If you want to stay in Chaweng beach area, I think this is one of the best options for the money. The good:
staff is super friendly, smiley and accommodating
it was hot when we were there and this was the coolest pool I experienced on the whole island to be honest
location is north side of chaweng and right next to a chill beach restaurant/bar called “our place”
The bad:
-hotel not flexible with depending on policy. I had to pay for an extra night despite staying 10 days. Beware
-rooms are a bit simple and lots of little problems (water pressure, thin walls, hot) maybe matching to price
-not the best area of the beach and the speakers at the pool are not great
-steep stairs to lobby and breakfast place
-need to get lucky for room locations on property
-pool towels and umbrellas are falling apart
-gym is hot and tiny
I think overall the location to the price is very good hence 4 stars. Just make sure you get the booking right it make sure to get a flexible option in case you need to change.
Comment from Hotel Management
16 May 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Douglas,Thank you so much for your positive feedback! We are thrilled to hear that you had an excellent experience at Homm Chura Samui. Thank you for finding our staff super friendly - our goal is to make your stay as enjoyable as possible. We have taken note of the inconvenience caused by the speakers at the pool are not great -step stairs to lobby and breakfast place -need to get lucky for room locations on property -pool towels and umbrellas are falling apart -gym is hot we have taken steps to improve. Your feedback is important to us, we'll explore ways to improve its and ensure a better experience for our guests. Thank you for bringing these areas to our attention, and we hope to have the opportunity to welcome you back for an improved stay. Best regards
by A verified traveler
Chilled
Posted 26 Apr 2024 on HotelsGreat place, chilled vibe, right on beach. Sea is very shallow so cant really swim but has a pool. 15/20 mins walk into main Chaweng.
Comment from Hotel Management
15 May 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Graham,Thank you for choosing the hospitality of Homm Chura Samui, and for rating us 10 on your experience.We greatly appreciate your comments about our resort and are so pleased that you have had a good experience. We look forward to welcoming you back to stay with us in the future and again we thank you for your wonderful commentsBest regards,
by A verified traveler
Posted 29 Mar 2024 on Hotels
Comment from Hotel Management
15 May 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Frank,Thank you for choosing the hospitality of Homm Chura Samui, and for rating us 10 on your experience.We hope to have an opportunity to be of service to you again in the near future.Best regards,
by A verified traveler
Had a great time, Thank you 🙏
Posted 22 Mar 2024 on HotelsAfter the air-conditioner was serviced four times I stopped having a water feature in my room 😂. Staff are amazing very friendly always smiling happy to help rooms are clean and tidy with good water pressure for shower outdoor area big. A bit far from party Central but can walk 15 minutes surrounding areas great good food options.
Comment from Hotel Management
15 May 2024 by Homm Chura Samui Team, Hotel Management
Dear Khun Giuseppe,Thank you for choosing the hospitality of Homm Chura Samui, and for rating us 10 on your experience. We greatly appreciate your comments about our resort and are so pleased that you have had a good experience. Thank you for mention to our staff is friendly and it's definitely worth for a try - our goal is to make your stay as enjoyable as possible. We look forward to welcoming you back to stay with us in the future and again we thank you for your wonderful comments.Best regards,
by A verified traveler
Good place
Posted 25 Dec 2023 on HotelsIt
Comment from Hotel Management
30 Dec 2023 by Prisana, Hotel Management
Dear Khun Yikhwan,Thank you so much for your kind words and positive feedback! We truly appreciate you taking the time to share your thoughts. It means a lot to me to hear that you had a positive experience.If you have any further comments, suggestions, or if there's anything else we can do to enhance your experience.We look forward to serving you againBest regards, PrisanaManager
