Ratings based on 364 Verified Reviews
4.8 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Carina Heights
Posted 13 Nov 2024
Great safe place to stay in pating
Comment from Hotel Management
13 Nov 2024 by Jan, Hotel Management
Dear Grant,Thank you for taking the time to share your fantastic feedback with us. We are delighted to hear that you found our hotel to be a safe and great place to stay. Ensuring the comfort and safety of our guests is one of our top priorities, and it’s wonderful to know that we met your expectations in this regard.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamGuest Experience Manager
by A verified traveler
Posted 3 Oct 2024
A wonderful location, the restaurant in front of the beach, nice service and friendly staff.
Comment from Hotel Management
7 Oct 2024 by Jan, Hotel Management
Dear Shaher,thank you very much for your wonderful review and for having chosen Explorar Koh Samui to be part of your journey.We’re delighted to hear you enjoyed our beautiful location right by the beach and appreciated the warm service from our team. It’s always our goal to make sure our guests have a fantastic experience.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamGuest Experience Manager
by A verified traveler
Posted 29 Sep 2024
Nice and quiet seaside hotel, with excellent service and beautifully maintenined garden and pool. Kind and polite staff, sandy, clean beach. Walking distance, 2.5 kms ( if you up for it) from Fisherman village, with busy night market. The pavement for the pedestrians is rough everywhere in the island not suitable for disabled peopleor mobilitys scooters. The hotel provides excellent accessibility for disabled guests.There is an elephant sanctuary within walking distance as well, but no pavement. I would highly recommend this holiday resort for couples, and people who want adult only hotel. Foods were high quality and excellent. Entertainment music was appropriately selected for guests who wanted a relaxing experience.
Comment from Hotel Management
30 Sep 2024 by Jan, Hotel Management
Dear Zoltan,Thank you for taking the time to share your wonderful review. We are delighted to hear that you enjoyed the peaceful atmosphere, as well as the beautifully maintained garden and pool. It’s also great to know that our team's kindness and the cleanliness of the beach contributed to your relaxing stay.We appreciate your insights regarding accessibility, both within the hotel and around the island. We strive to ensure that all guests, including those with mobility challenges, feel comfortable and well taken care of during their stay, and we’re glad you found our resort to be accessible. Your feedback about the rough pavements around the island is very helpful, and we will continue to advocate for better infrastructure in the area.It’s fantastic to hear that you enjoyed the high-quality food and that the entertainment added to your relaxing experience. Thank you for recommending our resort to couples and those seeking an adults-only retreat. We truly hope to welcome you back to Explorar Koh Samui for another wonderful stay in the future.Warm regards,Jan & The TeamGuest Experience Manager
by A verified traveler
Posted 23 Sep 2024
Comment from Hotel Management
26 Sep 2024 by Jan, Hotel Management
Dear Christopher,thank you very much for sharing your fantastic review and for having chosen Explorar Koh Samui to be part of your journey.We are delighted that to read that you had a pleasant stay with us and enjoyed the beauty of Explorar Koh Samui.Again, from our whole team thank you very much and it was a pleasure to have you with us.Warmest regards,Jan & The TeamGuest Experience Manager
by A verified traveler
Posted 19 Sep 2024
Friendliness of staff
by A verified traveler
Posted 14 Sep 2024
Comment from Hotel Management
17 Sep 2024 by Jan, Hotel Management
Dear Curtis,thank you very much for sharing your fantastic review and for having chosen Explorar Koh Samui to be part of your journey.We are delighted that to read that you had a pleasant stay with us and enjoyed the beauty of Explorar Koh Samui.Again, from our whole team thank you very much and it was a pleasure to have you with us. Warmest regards,Jan & The TeamGuest Experience Manager
by A verified traveler from Santee
Posted 10 Sep 2024
Great Staff and excellent location.
Comment from Hotel Management
11 Sep 2024 by Jan, Hotel Management
Dear William,thank you very much for sharing your kind review and for having chosen Explorar Koh Samui to be part of your journey.We are delighted to hear that you enjoyed our excellent location and found our team to be great. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay.Warmest regards,Jan & The TeamGuest Experience Manager
by A verified traveler
Posted 9 Sep 2024
Simply lovely! This stay has been one of the best ones so far Ive been to, incredible architecture and accurately built area in and around the entire land covering every scenic area, incredible and mostly peaceful, quite and enjoyable to take a good rest from the busy world, and exceptional service and 24-hr buggy service is appreciated as it takes 2 mins to get to your villa on the buggy, so its very useful,
Lovely long pool and the jacuzzi is the best one among what we got as we chose pool villa in other stays! Incredible and enjoyable stay!
Comment from Hotel Management
11 Sep 2024 by Jan, Hotel Management
Dear SaiBharathReddy,thank you very much for your lovely review and for having chosen Explorar Koh Samui to be part of your journey.We’re thrilled to hear that your stay was one of the best you’ve had and that you appreciated the incredible architecture and serene, scenic surroundings. It’s wonderful that you found our resort to be a peaceful escape from the busy world, offering the relaxation you were looking for.Again, from our whole team thank you very much for staying with us and we would love to welcome you back soon.Warmest regards,Jan & The TeamGuest Experience Manager
by A verified traveler
Posted 22 Aug 2024 on Lastminute
The staff on our stay were remarkable friendly and helpful , our room was well kept and a great space to retire to after a days exploring , well positioned with many beach bars and dining options close walking distance to hotel
Loved our stay with them
Comment from Hotel Management
23 Aug 2024 by Jan, Hotel Management
Dear GrantThank you so much for your lovely feedback and for having chosen Explorar Koh Samui to be part of your journey.We are thrilled to hear that you had such a wonderful experience with us. Our team takes great pride in ensuring our guests feel welcome and comfortable, so it's wonderful to know you found them friendly and helpful. It's also great to hear that you enjoyed your room and the convenient location with so many beach bars and dining options nearby.We loved having you with us and hope to welcome you back for another memorable stay soon.Warm regards,Jan & The TeamGuest Experience Manager
by A verified traveler
Posted 20 Aug 2024
A superb hotel - extremely clean, very relaxing and friendly staff.
Comment from Hotel Management
21 Aug 2024 by Jan, Hotel Management
Dear Aileen,Thank you for your wonderful review and for having chosen Explorar Koh Samui to be part of your journey.We’re delighted to hear that you had such a relaxing stay and found the hotel to be superbly clean. It’s also great to know that our friendly staff helped make your experience even better. We truly appreciate your kind words and hope to welcome you back for another relaxing stay soon.Warmest regards,Jan & The TeamGuest Experience Manager
