Ratings based on 114 Verified Reviews
3.8 Room cleanliness
4.2 Service & staff
3.7 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 2 Aug 2024
We booked 3 rooms at Enjoy, but we did not end up staying here. We kept the keys and used it as a spot to drop shopping or cool off.
Upon arrival, staff were completely indifferent and informed us that check-in time was 1pm. We dined nearby and returned at 2pm, they informed us that 1 room was ready. When we went to the first room, it was dirty, aged, and there was no running water. Around 3:30pm, they had another room ready for us. This one was dirtier still, with a hopelessly small bathroom, and no running water. At 4pm, they happened to tell us which room would be our third, and that it was being cleaned. So we decided to stroll in for inspection. We were met with a pile of pipes on the floor by the door, and a very hostile plumber yelling in Thai. There was a rancid smell of sewage in the air. We stuck our head into the bathroom, despite the angry plumber, and it was a mess. This room was not being cleaned at all, it was undergoing major maintenance. Staff at reception, which is nothing more than the cashier's counter at their restaurant, were very very indifferent. They told us the area received running water from 3pm to 9pm, and that this was common to all coastal areas in Samui. Not only was it our 13th day in coastal Samui, it was also 4pm, and we had already looked at guesthouses nearby, who mind you, had running water at 3pm, and at 4pm. Anyways, we made other bookings, and left with our belongings and their keys. They didn't notice or care.
by A verified traveler from Santa Cruz
Posted 1 Jul 2024
I do not like surveys when in a hurry
by A verified traveler
Too much mold
Posted 14 May 2024 on HotelsThe room was disgusting. The entire bathroom smelled like mold, and the shower didn't drain. My throat is sore. Not sure if this is healthy to live in.
The linens were very clean, and the workers were very nice. The only issue were the mold spores everywhere.
Comment from Hotel Management
14 May 2024 by erick, Hotel Management
Hello , sorry about that , please what is your name ?And your chexk in day ?that will help me to find the room which have problem and fix itRegardsErick / owner
by A verified traveler
Posted 24 Apr 2024
Cheap, convienient to Market.
by A verified traveler
Posted 30 Mar 2024 on Ebookers
Property in ideal location and superb views.Staff very friendly and accommodating.Room satifactory,always hot water for shower and large fridge,but could do with a little tlc.Excellent value for money and onsite restaurant very good.
by A verified traveler
Posted 1 Feb 2024 on Hotels
by A verified traveler
Posted 8 Sep 2023 on Hotels
by A verified traveler
Excellent stay
Posted 30 Apr 2023 on HotelsWe booked this as a cheap hotel close to the airport for 1 night. I wish we’d stayed longer! It is on the main Fisherman’s Village street so walking distance to everything. Our balcony overlooked the beach as it’s only a few metres away
Comment from Hotel Management
11 Jul 2023 by erick, Hotel Management
Thanks for your reviewWe will try to do even better for your next visit
by A verified traveler
Posted 3 Apr 2023 on Hotels
The staff were very friendly and helpful. Would stay again.
Comment from Hotel Management
11 Jul 2023 by erick, Hotel Management
Thnks for your reviewHope see you again
by A verified traveler
Posted 7 Sep 2022
Let me start by saying that the view from the room was AMAZING. We were on the top floor with a 180 view of the bay. The room is spacious, there is no denying that. Now...the rooms need serious upgrading and TLC. There were multiple semi finished repairs to include a door taped in duct tape. The AC unit was out dated and not large enough for the room. Our real deal breaker was the electrical issues. We couldnt take a shower or run hot water without the breaker tripping. Meaning we had to turn off the lights, fan and AC to get a shower or run the sink. We lasted one out of the 4 nights we booked before we left for another hotel.
Positives:
Friendly staff
Great views
Spacious room
Excellent location
Negatives:
Outdated
In disrepair
Probable roof leaks
AC
Electrical issuea
