Ratings based on 995 Verified Reviews
4.3 Room cleanliness
4.3 Service & staff
4.1 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 3 Nov 2024
I had a great stay at chaweng regent resort, the service was outstanding. May, the manager, was especially helpful and made our experience memorable. Highly recommend this hotel!
by A verified traveler
Posted 5 Oct 2024
Comment from Hotel Management
31 Oct 2024 by Daniel Sobrinos. Quality Control Manager , Hotel Management
Dear Mr Marc,Thank you very much for your 5 out of 5 score and also choosing us as your holiday destination in Koh Samui.We hope to have the opportunity to serve you again in the future.Kind regards,
by A verified traveler
Posted 12 Sep 2024
Good hotel. Staff friendly and helpful. Room clean. Good size bathroom. Nice balcony overlooking the pool. Two good sized pools. Beach good. A little rocky at low tide. Can be noisy at night due to beach bar a few doors up,
Comment from Hotel Management
13 Oct 2024 by Daniel Sobrinos. Quality Control Manager , Hotel Management
Dear Ms Jodie,We really appreciate you taking the time to share your experience here with us, at Chaweng Regent Beach Resort. Thank you for describing our staff and facilities in such positive light.We wish to have the opportunity to serve you again in the future.Best wishes
by A verified traveler
Posted 8 Sep 2024
Great position and very helpful and friendly staff.
Comment from Hotel Management
31 Oct 2024 by Daniel Sobrinos. Quality Control Manager , Hotel Management
Dear Mr Daniel,Thank you for giving us the highest rating possible. We are really happy to read that you enjoyed your stay here at Chaweng Regent Beach Resort and found our location excellent and our staff helpful and friendly.Best regards,
by A verified traveler
Posted 4 Sep 2024
Location is great, staff are very helpful and go out of their way to help you. Room is spacious and nice. Breakfast was good as well. Directly on the beach. Downside near the airport and near by clubbing in the a.m. woke me up twice.
by A verified traveler
Posted 17 Aug 2024
Comment from Hotel Management
31 Aug 2024 by Daniel Sobrinos. Quality Control Manager , Hotel Management
Dear Claudia,Thanks a lot for choosing us as your holiday destination in Koh Samui and also for your excellent score.We hope to have the opportunity to serve you again in the future.Best wishes.Daniel SobrinosQuality Control Manager at Chaweng Regent Beach Resort
by A verified traveler
Posted 23 Jul 2024
Comment from Hotel Management
31 Aug 2024 by Daniel Sobrinos. Quality Control Manager , Hotel Management
Dear Miss Sara,Thank you for your 4 star score. It means a lot to us.Best regardsDaniel SobrinosQuality Control Manager at Chaweng Regent Beach and Resort
by A verified traveler
Posted 9 Jul 2024
by A verified traveler
Posted 7 Jul 2024
Very disappointed with the stay. Booked based on the pictures which don’t reflect the reality.
Hotel is in a very busy area.
We paid a premium price so expected the price to match what we paid for. We paid £1200 for 9 nights from 24th June to 3rd July. We checked out some of the hotels nearby to compare. We could have stayed at Elephant Beach Club & Resort or Ark Beach Club & resort for only £500 for 9 nights. Those also looked more modern. So definitely Chaweng Regent is over charging.
As another comparison we went and checked out the Hyatt Regency as well which is a 5 star hotel. That hotel is in a more quieter place and the 9 night stay would have cost only £1700 which is more worth it.
I’m very disappointed about the price paid vs quality of the hotel. This hotel should be in the same price range as Elephant Beach Club & Resort or Ark Beach Club & resort which are only 3 star hotels.
by A verified traveler
Posted 27 Jun 2024 on Hotels