Ratings based on 289 Verified Reviews
4.1 Room cleanliness
4.0 Service & staff
4.0 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 1 Mar 2024
It vary nice
Comment from Hotel Management
6 Mar 2024 by Natsongwat Achariyachai, Hotel Management
Dear Guest,Thank you for staying with us recently and sharing us feedback of your stay for which it is also good to know whether we have achieved our guest's satisfaction or not. All of your comments are well acknowledged for our further improvement, thank you again for mentioning it. Otherwise, we hope to have another opportunity to serving you and your family again during your next holiday in Beyond Samui. Sincerely yours,Beyond Samui Team.
by A verified traveler
Posted 3 Jan 2024 on Hotels
Comment from Hotel Management
12 Jan 2024 by Beyond Samui Team., Hotel Management
Dear Guest,All staff and the management at Beyond Samui, we would like to thank you for staying with us recently and sharing us feedback of your stay. We all are glad to know that you like our resort and staff, also had a good time with us. We all shall look forward to welcoming you and your guest again at Beyond Samui. Sincerely yours,Beyond Samui Teams.
by A verified traveler
Posted 7 Mar 2020 on Hotels
by A verified traveler
Posted 6 Mar 2020 on Hotels
by A verified traveler
Posted 15 Feb 2020 on Orbitz
by A verified traveler from Malaysia
Posted 15 Feb 2020
Friendly and responding staff. Its time to reconsider to renew the aircond system.
Comment from Hotel Management
20 Feb 2020 by Jon, Hotel Management
Dear valued guest,
We very much appreciate your comments regarding your stay at the Novotel Samui Resort Chaweng Beach Kandaburi.
It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.
Warm regards,
Jon Cannon
General Manager
by A verified traveler
Posted 3 Jan 2020
Comment from Hotel Management
9 Jan 2020 by Jon, Hotel Management
Thank you for taking the time to tell us about your experience at the Novotel Samui Resort Chaweng Beach Kandaburi. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.
At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us.
We appreciate your rating, and it is our hope that you will give us the opportunity to better serve you in the near future.
Warm regards,
Jon Cannon
General Manager
by A verified traveler
Posted 17 Dec 2019
The restaurant on private beach.
Comment from Hotel Management
9 Jan 2020 by Jon, Hotel Management
Dear Michael,
Thank you for providing us feedback.
I am very pleased to know you enjoyed your stay with us here at Novotel Samui Beach Resort.
Unfortunately no beach is private here in The Kingdom of Thailand therefore our beach side restaurant is the next best thing.
We look forward to your return.
Best regards,
Jon Cannon
General Manager
by A verified traveler from Singapore
Posted 21 Nov 2019
The staff are friendly and helpful.
It’s a long walk to the Central Festival.
Comment from Hotel Management
9 Jan 2020 by Jon, Hotel Management
Dear Ali,
Thank you from the entire team at Novotel Samui Chaweng Beach Resort.
Friendly and helpful are our nicknames.
Central Festival is a bit of a walk and that is why we can always organize a taxi for you our valued guests.
We appreciate your feedback and look forward to welcoming you again in the near future.
Warm regards,
Jon Cannon
General Manager
by A verified traveler
Posted 24 Aug 2019
There is no door and an open window in the bathrooms. No privacy. Food and drinks at the hotel were extortionate for Thailand. Sewage smell at the beach and poolside was terrible.
