Ratings based on 10 Verified Reviews
4.5 Room cleanliness
4.2 Service & staff
3.8 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Great relaxing get-away
Posted 23 Jan 2024 on HotelsThe Hotel is lovely, the Staff are very helpful and friendly.
Outside there are a few nice little places to shop and eat but the main town/strip is a taxi ride away. 200bhat
The pool is great, even for children, but there are no cushions on the sunbeds, which are in demand. A few more would be helpful.
The beach is made of dead choral particles so it quite sharp, beach shoes recommended and the eea gets deep quickly, so not good for non swimmers.
If your looking to relax around a pool, this is the place are we loved our time there.
Comment from Hotel Management
3 Feb 2024 by Aura Samui Management., Hotel Management
Dear Alan,Thank you very much for sharing your experience.We are very pleased to hear that you enjoyed your time with us and hope that you will have another occasion to come back and see us all again in the future.Kind Regards,
by A verified traveler
Posted 11 Mar 2023
by A verified traveler
Posted 10 Feb 2023
Enjoyable stay. Friendly staff. Would stay again.
Comment from Hotel Management
3 Mar 2023 by Aura Samui Management., Hotel Management
Dear Glen,Thank you very much for sharing your experience.We are very pleased to hear that you enjoyed your time with us and hope that you will have another occasion to come back and see us all again in the future.Kind Regards,
by A verified traveler
Posted 20 Feb 2020
I stayed just 1 night in this hotel not knowing exactly what to expect. I did not see any reviews yet but would like to try, from the beautiful pictures actually. Well, the place is simply super cool!! Brand new, refined environment but with a friendly atmosphere. The architecture of the resort makes me feel serene, the vibes are good and at once I know I did not make a mistake. My room was a very big space, clean, with a very big balcony, very big comfy bed and a shower and bathtub which I prefer. I had no view of the pool but it was no problem at all, the garden view its enough for me. Set very near to Grandmother and Grandfather rock and on Lamai beach, you can walk through very authentic neighborhoods to reach the hotel. The staff is courteous and friendly, the pools are simply fantastic. The breakfast is served in the Aura restaurant and is really delicious with fresh quality products, both Asian and continental. I ate there (the restaurant) every day, either for lunch or for dinner or both cause the food is really good. They serve a very large variety of continental dishes and every dish I had and I had many, were carefully prepared with good quality products. If you prefer Thai food you have another option is to eat at as well. The hotel is not far from any activity which is good and the hotel area is quiet. The hotel has its own beach (not private but every quiet). I had a great stay and I recommend this place without any hesitation
Comment from Hotel Management
5 Mar 2020 by Management team, Hotel Management
“Best Customer Service EVER” – that is such a great way to start our day today! Thank you so much for such a wonderful review and for taking the time to write.”
by A verified traveler
Posted 5 May 2024
by A verified traveler
Posted 12 Oct 2023 on Hotels
Comment from Hotel Management
7 Nov 2023 by May, Hotel Management
Dear Guests,Thank you very much to your stay. We hope to welcome you back at all time. If you have anything please .et us know. Have a nice dayBest regards,Aura Samui Management team
by A verified traveler
Posted 12 Jul 2023 on Hotels
Vi hadde et fint opphold på Aura hotell. Litt lite, men koselig basseng. God frokost og alltid ledige solsenger. Prisene i baren ble nesten doblet underveis i oppholdet vårt, da ble det dyrt. Anbefaler restauranten The black pearl 500 meter lenger borte på stranden. Fredelig område, litt lite for ungdommene å finne på🌞
Comment from Hotel Management
13 Jul 2023 by Aura Samui Management., Hotel Management
Dear Ms.Veronica,Many thanks for taking the time to share your feedback with us.While I am glad that you liked the property as well as the breakfast, free sun bed, quite area and size of swimming pool is suitable our client. I sincerely apologize for the situations at the bar, that we use the higher quality of ingredients resulted in a slight increase in the price.I very much hope that we will have the pleasure of welcoming you back in the future and encourage you to contact me directly should you wish to discuss a return visit.Kind Regards,
by A verified traveler
Posted 5 Apr 2023 on Hotels
Hôtel sur évalué en nombre d’étoiles
Chambres spacieuses mais peu confortable
Gel douche minimaliste
Piscine sous un soleil intense
Parasol comparable à des parapluies
Pas de transats sur la plage
Petit déjeuner horrible
Et personnel totalement incompétent et menteur.
Que dire de plus n’y allez pas.
by A verified traveler
Posted 13 Feb 2023 on Hotels
The resort is very beautiful, clean and new. The staff was super nice
Comment from Hotel Management
3 Mar 2023 by Aura Samui Management., Hotel Management
Dear Elli,Thank you very much for sharing your experience.We are very pleased to hear that you enjoyed your time with us and hope that you will have another occasion to come back and see us all again in the future.Kind Regards,
by A verified traveler from กรุงเทพฯ
Posted 9 Mar 2020
ที่พักใหญ่มากในระดับราคานี้ ใหญ่ที่สุดเท่าที่เคยเจอมา ห้องน้ำสวยและใหญ่มากมีดีไซน์และมีอ่างแช่น้ำมีกระจกมองทางเดียวไว้ชมวิวด้วย ใส่ใจรายละเอียดได้ดี สวนดูสบายตา ใกล้จุดท่องเที่ยวสำคัญของเกาะเดินไปได้เลย ชอบมากที่มีขนมและของฝากให้เลือกติดโรงแรมเพราะอยู่จุดท่องเที่ยวหลัก ร้านสะดวกซื้ออยู่ใกล้ๆหาขนมขบเคี้ยวได้ง่าย
Comment from Hotel Management
20 Mar 2020 by คณะผู้บริหาร, Hotel Management
เรียนคุณมณฑล,
ขอขอบคุณท่านที่ได้ให้ความไว้วางใจเลือกใช้บริการกับทางโรงแรมและเรามีความภาคภูมิใจที่ท่านได้รับความเพลินเพลินกับสิ่งอำนวยความสะดวกที่ทางโรงแรมจัดเตรียมให้
การให้บริการด้วยใจและคุณภาพที่ดีของทุก ๆ ส่วนในโรงแรมคือสิ่งสำคัญที่ทางโรงแรมตระหนักถึงอยู่เสมอ
ทางโรงแรมหวังเป็นอย่างยิ่งว่าจะได้มีโอกาสรับใช้คุณมณฑล ในครั้งต่อไป
ขอแสดงความนับถือ
คณะผู้บริหาร
