Ratings based on 413 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Sep 2024
Beautiful grounds, a little steep in most parts, Golf carts available for getting around grounds.
Service impeccable. Beach is idyllic. Views are spectacular.
Comment from Hotel Management
8 Sep 2024 by Alexander M Willmann, Hotel Management
Dear Amena,Thank you for your feedback. We are glad you enjoyed the beautiful grounds and breathtaking views, and it is wonderful to hear that you found the service impeccable and the beach idyllic. Your kind words are greatly appreciated!Alexander M WillmannResort Manager
by A verified traveler from Slinfold, Horsham
Posted 29 Jul 2024
Peaceful, tranquil, great customer service, very flexible and accommodating, super efficient and beautiful property
Comment from Hotel Management
30 Jul 2024 by Alexander M Willmann, Hotel Management
Dear Peter,Thank you so much for taking the time to share your wonderful feedback about your recent stay at our resort. We are thrilled to hear that you found our property peaceful and tranquil, and that our guest service met your expectations.Our team strives to be flexible and accommodating, ensuring that every guest has a seamless and enjoyable experience. Therefore it fantastic to know that our efforts made your stay super-efficient and enjoyable.Thank you once again for your kind review. We look forward to welcoming you back for another relaxing stay in the future.Warm regards,Alexander M WillmannResort Manager
by A verified traveler
Would prefer the one in bob hut for next time
Posted 28 Jul 2024 on HotelsVery nice, combines modern and traditional
Comment from Hotel Management
29 Jul 2024 by Alexander M Willmann, Hotel Management
Dear Soto,Thank you for your kind words and feedback about your stay at Anantara Lawana Koh Samui Resort. We are delighted to hear that you enjoyed the combination of modern and traditional elements that our resort offers. It is wonderful to know that our efforts to create a unique and comfortable environment resonated with you.We hope to welcome you back soon for another memorable stay.Warm regards,Alexander M WillmannResort Manager
by A verified traveler
Posted 22 Jul 2024
A beautiful hotel with very friendly and helpful staff.
Comment from Hotel Management
22 Jul 2024 by Alexander M Willmann, Hotel Management
Dear Karen,Thank you for sharing your feedback about your stay at Anantara Lawana Koh Samui Resort. We are delighted to hear that you enjoyed your time with us and found our resort beautiful. Our team takes great pride in providing friendly and helpful service, and it is wonderful to know that everyone's efforts contributed to your positive experience.We hope to have the pleasure of welcoming you back in the near future.Kind regards,Alexander M WillmannResort Manager
by A verified traveler
Posted 12 Jun 2024
Excellent service
Comment from Hotel Management
12 Jun 2024 by Alexander M Willmann, Hotel Management
Dear Binte Mohd Siz,Thank you for your wonderful feedback! We are thrilled to hear that you enjoyed your stay and appreciated the excellent service provided by our team. Our team strives to deliver exceptional experiences to each guest, and it is gratifying to know we succeeded during your visit.Your kind words motivate us to continue providing top-notch hospitality. We look forward to welcoming you back for another memorable stay in the future.Warm regards,Alexander M WillmannResort Manager
by A verified traveler
Posted 31 May 2024
This is a beautiful resort with well maintained grounds. I love all the foilages and the little detail Lilly pads.
The staffs are all amazingly attentive, friendly and would go out of there way to accommodate.
The morning breakfast that was included is nothing but 5 stars, everday was something different.
The resort offer a few water activities that was also included in my stay.
This was by far one of my best tavel, I shall return!
Comment from Hotel Management
31 May 2024 by Alexander M Willmann, Hotel Management
Dear Tam,Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed your stay with us and appreciated the well-maintained grounds and beautiful foliage, including the lily pads. Our team takes great pride in providing attentive and friendly service, and it is indeed gratifying to know that our efforts made your stay special.We are also delighted that you loved our 5-star breakfast and the variety we offer each day. Knowing that this was one of your best travel experiences means the world to us. We can not wait to welcome you back for another unforgettable stay!Warm regards,Alexander M WillmannExecutive Assistant Manager
by A verified traveler
Posted 25 May 2024
The Tree Tops restaurant was so overrated and overpriced. I have never been so bored having a meal spread out over 2 hours 20 minutes. The hotel is not friendly for elderly or disabled clients. There are so many trip hazards getting into your room or moving around the onsite restaurants.
Comment from Hotel Management
27 May 2024 by Alexander M Willmann, Hotel Management
Dear Simon,Thank you for taking the time to share your constructive feedback. We are sorry to hear that your experience at Tree Tops Signature Dining Restaurant, among the best dining locations within Koh Samui did not meet your preferences and you found the meal duration too long. We aim to provide a memorable dining experience, and we apologize that this was not the case for you.Please know that Anantara Lawana and its property is designed as a resort across various landscapes, including hills and stairs, communicated via our official website and a 360 degree view. Additionally, we do offer a 24hrs available buggy service to assist our guests in navigating the property, subject to preferences. Warm regards,Alexander M WillmannExecutive Assistant Manager
by A verified traveler
Posted 21 May 2024
Great staff who were super helpful and beautiful beach front property.
Comment from Hotel Management
21 May 2024 by Alexander M Willmann, Hotel Management
Dear Stephanie,Thank you so much for your wonderful feedback! We are delighted to hear that you enjoyed your stay with us and that our team made a positive impression with their helpfulness. It is also great to know that you loved our beautiful beachfront property.Your kind words mean a lot to our team, and we look forward to welcoming you back for another exceptional experience soon.Warm regards,Alexander M WillmannExecutive Assistant Manager
by A verified traveler
Posted 17 May 2024
Great hotel. Nice service.
Comment from Hotel Management
19 May 2024 by Alexander M Willmann, Hotel Management
Dear Ron,Thank you for your kind feedback about your recent stay at Anantara Lawana Koh Samui Resort. We are thrilled to hear that you enjoyed our resort and appreciated the service provided by our team.Your positive comments inspire us to continue delivering exceptional experiences to our guests. We look forward to welcoming you back for another memorable stay.Warm regards,Alexander M WillmannExecutive Assistant Manager
by A verified traveler
Posted 22 Mar 2024
First class hotel, awesome location. The staff where the best thing about my stay as they where 10/10.
Comment from Hotel Management
22 Mar 2024 by Alexander M Willmann, Hotel Management
Dear Richard Bryan,We are thrilled to hear that you had such a wonderful experience at our resort. It sounds like the team went above and beyond to make your stay memorable, earning a perfect 10/10 rating from you. Having said that, it is always great when exceptional service enhances the enjoyment of a fantastic location. We are looking forward welcoming you back in near future,Alexander M WillmannExecutive Assistant Manager
