Ratings based on 315 Verified Reviews
4.4 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Nov 2024
Property was beautiful along with majority of the staffs. Front desk were very welcoming, loved the resort. Stayed two nights and three days, the only small issue is dinning area in the breakfast buffet, it was uncomfortable to see staffs gossiping. We were also a little in shock when it was night and room service alerted us about fire alarm. Heard a knocking at the door but we didn’t want to open for safety purposes. But we called to verified, and it was disregard afterwards. These were just small things, my overall stayed, I really enjoyed it.
Comment from Hotel Management
14 Nov 2024 by Thomas, Hotel Management
Dear Kia,Thank you for sharing your thoughtful feedback about your recent stay with us! It’s wonderful to hear that you enjoyed the beauty of the resort, our welcoming front desk team, and your overall experience with us. We apologize for the concerns you had during breakfast and the unexpected fire alarm check; your safety and comfort are our top priorities, and we will ensure our teams address these issues to avoid any future disruptions.We’re thrilled you enjoyed your stay, and we look forward to making your next visit even better!Warm regardsThomas – General Manager
by A verified traveler
Posted 5 Sep 2024
Wonderful stay at Anantara Bophut! A very classy and tasteful resort. The massage is most relaxing! The staff are absolutely delight and ready to make your stay worry free. We love it.
Comment from Hotel Management
23 Sep 2024 by Thomas, Hotel Management
Dear Fanyi,Thank you ever so much for taking the time to share your praise about your recent stay at Anantara Bophut.We are beyond excited to hear that you had a wonderful time and that our classy and tasteful resort added to your overall enjoyment. Thank you for your praise about the most relaxing spa treatment and our team going above and beyond to making your stay worry free.We all cannot wait to welcome you again in the near future and wish you all the very best until then.Warm regardsThomas - General Manager
by A verified traveler from Sammamish
Posted 5 Aug 2024
by A verified traveler
Posted 1 May 2024 on Hotels
by A verified traveler
Posted 7 Jan 2024
by A verified traveler
Posted 19 Dec 2023
Beautiful property, attentive staff, great location
Comment from Hotel Management
21 Dec 2023 by Thomas, Hotel Management
Dear Gagandeep,Thank you very much for your wonderful 5 star review about your recent stay at Anantara Bophut.We are thrilled to hear that you had an amazing time with us and that the beautiful property with its great location and our attentive team have left a lasting impression on you. I will happily share your praise with them as an additional motivation for their passion and dedication.It has been a great pleasure being your hosts and the team and I are very much looking forward to welcoming you again in the near future.Warm regardsThomas - General Manager
by A verified traveler from Brisbane
Posted 26 Aug 2023
Best spot on Bophut Beach. Lovely quiet resort only mins walk from Fisherman's Village.
Comment from Hotel Management
29 Aug 2023 by Thomas, Hotel Management
Dear Shane,Thank you very much for your wonderful review about your recent stay at Anantara Bophut.We are delighted to read that you had an amazing time and that you very much appreciated the wonderful location of the resort, as well as it being the best spot on Bophut Beach.The team and I are very much looking forward to welcoming you again in the near future and wish you all the very best until then.Warm regardsThomas - General Manager
by A verified traveler
Posted 20 Feb 2023 on Hotels
Hotel is in a very good location , but very poor Condition need Fully Refurbishing ,
Breakfast area can’t accommodate Guests, same with the pool.
Rooms Dark and depressing and the Bathrooms Like a Box one Star rating
Hotel overall no more then 3 Star Quality
Comment from Hotel Management
25 Feb 2023 by Sincerely yours, Pornsaran S. , Hotel Management
Dear Khun Nigel,Warm your greetings from Anantara Bophut Koh Samui Resort and thank you for sharing your kind review on Hotel.com.Please accept my deepest apologies for any inconvenience you experienced during your stay. Guest satisfaction is of the utmost importance to us and I am concerned to hear that your stay with us did not live up to your expectations.Please rest assured that I am investigating all of the issues you raised and will take every action necessary to improve our services.Once again I sincerely apologise for any dissatisfaction you experienced and do hope that we will have the pleasure of showing you the very best of our hospitality in the future.
by A verified traveler from Lombard
Posted 16 Feb 2023
by A verified traveler
Picturesque hotel…
Posted 24 Jan 2023 on HotelsThe hotel is so beautiful like a picture, luscious green and great design of the structure. Staff were friendly and helpful. Breakfast was good. Location was great with a lots of services near by. We were slightly disappointed with the cleaning of our room and the space in the bathroom. Beach area was small and not so clean. Also for us as a couple it was not a quiet surrounding as there were too many children screaming.
Comment from Hotel Management
25 Feb 2023 by Sincerely yours, Pornsaran S. , Hotel Management
Dear Khun kastur,Warm your greetings from Anantara Bophut Koh Samui Resort and thank you for sharing your kind review on Hotel.com.Please accept my deepest apologies for any inconvenience you experienced during your stay. Guest satisfaction is of the utmost importance to us and I am concerned to hear that your stay with us did not live up to your expectations.Please rest assured that I am investigating all of the issues you raised and will take every action necessary to improve our services.Once again I sincerely apologise for any dissatisfaction you experienced, and do hope that we will have the pleasure of showing you the very best of our hospitality in the future.
