Ratings based on 419 Verified Reviews
4.6 Room cleanliness
4.6 Service & staff
4.4 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 26 Sep 2024
The check in girl was so very friendly and helpful. Everyone, including the cleaning and maintenance staff were friendly. Slept great, room was quiet and clean. Will plan to use this hotel as a stopping place for our trips from St. Louis
Comment from Hotel Management
27 Sep 2024 by General Manager, Hotel Management
Dear Michael,Thank you for taking a moment to leave your outstanding review! At Fairfield Inn & Suites Sevierville Kodak, we strive to go above and beyond for our guests, and we're delighted that our team made an incredible impression on you. It's terrific that you could relax in our comfortable and pristine rooms as well. It was a pleasure having you here, and we hope to welcome you back for another extraordinary getaway in the future.
by A verified traveler
Posted 28 Aug 2024
Excellent location. Easy on, easy off.
Comment from Hotel Management
30 Aug 2024 by General Manager, Hotel Management
Dear James,Thank you for choosing Fairfield Inn & Suites Sevierville Kodak and sharing your perfect rating with us! We are thrilled our location worked well for your travel plans. It was our pleasure to host you, and we look forward to welcoming you back for another great experience in the future.
by A verified traveler
Posted 22 Aug 2024
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Comment from Hotel Management
24 Aug 2024 by General Manager, Hotel Management
Dear Kenneth, Thank you for your perfect review of Fairfield Inn & Suites Sevierville Kodak. We look forward to seeing you again soon!
by A verified traveler
Posted 18 Aug 2024
Clean, comfortable. convenient and efficient. Excellent stay for a long road trip
Comment from Hotel Management
20 Aug 2024 by General Manager, Hotel Management
Dear Aimee,Thank you for your feedback. It’s wonderful to hear that the accommodations of Fairfield Inn & Suites Sevierville Kodak contributed to a positive experience during your journey. Your satisfaction is important to us, and we’re delighted that we could provide an efficient and enjoyable stay. We look forward to welcoming you back again soon.
by A verified traveler
Posted 9 Aug 2024
The hotel is right off the expressway. The staff was very friendly snd it's a beautiful property.
Comment from Hotel Management
12 Aug 2024 by General Manager, Hotel Management
Dear Elizabeth,Thank you for your positive feedback. It's great to hear that our location suited your needs and that you found our property visually appealing. We're also pleased that our team provided a warm and welcoming experience for you. We look forward to welcoming you back again to Fairfield Inn & Suites Sevierville Kodak.
by A verified traveler
Posted 14 Jul 2024
Clean, quiet. Free Breakfast.
Pool was very small
Comment from Hotel Management
16 Jul 2024 by General Manager, Hotel Management
Dear Kristina,Thank you for reviewing your recent stay! We always appreciate hearing from our guests, and it's great that our clean, comfortable rooms and delicious breakfast offerings added to your experience. However, we apologize for any disappointment regarding the pool. Nevertheless, it was a pleasure having you here, and we would be delighted to welcome you back to Fairfield Inn & Suites Sevierville Kodak for another pleasant stay in the future.
by A verified traveler
Posted 5 Jul 2024
The hotel was clean, updated, in a good section of town, close to fun stuff and the staff was awesome!! Lauren at the front desk was so friendly and so nice asking us questions and interested to talk to us always saying hello and Welcome back!!! My daughter and I would stay at that hotel in a heartbeat. It was that good. I was thoroughly thoroughly impressed.!!!
Comment from Hotel Management
8 Jul 2024 by General Manager, Hotel Management
Dear Christine,We are delighted to hear you had an excellent experience staying with us, and we appreciate you highlighting our ideal location, pristine facilities, and Lauren's outstanding service! She will be pleased when we share your kind words with her. We appreciate your feedback and hope to welcome you and your family back to Fairfield Inn & Suites Sevierville Kodak anytime for another memorable experience!
by A verified traveler
Posted 3 Jul 2024
This is a nice hotel in a beautiful area. Good shopping an dining options and is clean with a friendly and helpful staff.
Comment from Hotel Management
5 Jul 2024 by General Manager, Hotel Management
Dear Sean,Thank you for taking a moment to review your recent stay. We are delighted you enjoyed your stay with us, particularly highlighting the beautiful surroundings, immaculate cleanliness, and our great team. It was a pleasure having you here, and we look forward to welcoming you back to Fairfield Inn & Suites Sevierville Kodak soon.
by A verified traveler
Posted 27 Jun 2024
Clean, easy on/off hwy in a nice area!
Comment from Hotel Management
1 Jul 2024 by General Manager, Hotel Management
Dear Michelle,Thank you for your feedback! We're delighted to hear you found our hotel clean and conveniently located with easy highway access. We look forward to welcoming you back to Fairfield Inn & Suites Sevierville Kodak in the future!
by A verified traveler
Posted 24 Jun 2024
