Ratings based on 289 Verified Reviews

4.1 out of 5
80% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.1 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler

Posted 6 May 2024
The manager and staff went truly above and beyond to help us as we had lost our passports. The hotel itself is well located and the room was large by Japanese standards. We would definitely stay there again if we were in Kochi.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 17 Dec 2023
3 out of 5
by A verified traveler

Posted 21 Apr 2022
The room smelled bad. The karaoke across the hotel is so loud and couldn’t sleep. The walls are thin.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 30 Mar 2020 on Hotels
4 out of 5
by A verified traveler

Posted 16 Dec 2019
Convenient transportation, quiet, clean, good services
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 15 Oct 2019 on Hotels
4 out of 5
by A verified traveler

Mostly very good.

Posted 21 Aug 2019 on Hotels
This was one of the nicer hotels I stayed at during my recent trip to Japan. The location was super. The room was especially spacious and even had a small couch in it. Everything was in nice condition and cleanliness overall was very good. I only stayed here one night with my 6 year old daughter, but overall we really liked it. The unitized bathroom was slightly larger and much better laid out than some others we saw. On the negative side, there did not appear to be coin operated washers available... info in the room only mentioned a laundry service. Also I think a free breakfast was offered when I booked the room, but that only applied to me and not my daughter... I had to pay an additional 800 yen for her breakfast. And we did spot a shockingly dusty area under the bed (and not very far under) in an otherwise spotless room.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2019 on Hotels
4 out of 5
by A verified traveler

Posted 1 Nov 2018
Value for money, room size is good except the breakfast with not much choices
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Sep 2018