Ratings based on 48 Verified Reviews
4.6 Room cleanliness
4.2 Service & staff
4.5 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 20 Jul 2024 on Hotels
by A verified traveler
Posted 25 Jul 2023
by A verified traveler
Posted 25 Jul 2023
Excellent property. Would go there again without hesitation
by A verified traveler
Posted 20 Aug 2022
Nice hotel in a great location, clean beach. However, this review is mainly focused on the service provided in the hotel. This hotel positions itself as a 5-star establishment, however the service is not up to a 3 star. We were traveling with family and therefore reserved 4 rooms in the hotel. At check in we were asked to provide passports for all the members of our party and the receptionist went to make copies. Being that it was a late evening and we were very tired after being on the road for the whole day, we did not notice that one of the passports was not returned. We stayed in the hotel for 4 nights and the passport was at the reception desk for all this time. None of the hotel representatives made any attempts to get in touch with us (knowing which room the person is staying in) to return the passport or notify us that it is still at the reception. The fact that the passport is missing was identified by us upon checking into another hotel 5 hours drive away (in Borjomi). The hotel let us check out and leave without bothering to let us know that one of the passports remains with them. I really don’t have any words to characterize this attitude (forget the level of service). Also, it should be noted that the room service is extremely poor - each time we ordered our order was messed up.
by A verified traveler
Posted 8 Jul 2022
EXCELLENT PLACE FOR ANY OCCASION
Comment from Hotel Management
8 Jul 2022 by GPH sales & marketing department, Hotel Management
Dear Mr. Givi,
Many thanks for you your positive feedback, we will pass it all our departments.
Thanks in advance
Regards
Georgia Palace Hotel & Spa Kobuleti
by A verified traveler
Posted 30 Sep 2021
Excellent atmosphere, location and amenities. Breakfast is fabulous.
by A verified traveler from Bloomfield
Posted 31 Aug 2021
There are violations of public safety on the beach that belongs to this property. There are no life guards and motor boats and jets are coming to close to the beach where people are swimming.
by A verified traveler
Posted 29 Jul 2021
The Hotel itself is very good. The only reason I was disappointed because of the weather and the very cold water n a pool.
by A verified traveler
Posted 31 Aug 2019
by A verified traveler from Saudi
Posted 18 Aug 2019
The 3 pools (main one, salt water one and indoor one) on the property were lovely. The hotel is clean and well kept.
