Ratings based on 48 Verified Reviews
4.4 Room cleanliness
3.5 Service & staff
4.1 Room comfort
3.7 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 19 May 2024
by A verified traveler
Good location, awful beds
Posted 28 Apr 2024 on HotelsGreat location but goodness the area is so, so noisy all throughout the night. I wish the windows were better soundproofed. The bedding and bed is awful, my back and neck is killing me after two nights there. Location can’t be beat but otherwise it leaves a lot to be desired.
by A verified traveler
Posted 27 Apr 2024
We had to wait an hour on the street because we didn't receive the entry code.
The endowment of the apartment was totally inadequate: everything refers to a terrible "African" style decoration.
by A verified traveler
Posted 13 Oct 2023 on Hotels
I liked how they gave the hotel room names, not just room numbers.
I wish my room looked the same as the room pictured in the ads. mine looked "older".
my room was very clean and I liked having the kitchenette.
I think the instructions to enter the building could be a little clearer. I was quite jetlagged, and it took me a while to figure out which of the three keypads to use to enter the building. Just tell people to use the small black keypad, and also use the same code to enter your room as you use to get in the building.
by A verified traveler
Posted 8 Sep 2023 on Hotels
by A verified traveler
Good location but some weaknesses
Posted 13 Aug 2023 on HotelsZanzibar room is very noisy even with windows closed. Although the kitchen is reasonably well equipped it was not workable. There were only 2 PowerPoints over the sink and no bench space so you had to move each appliance to be able to use the other. If we wanted to use the microwave we had to sit it on top of the stage so we couldn’t use the cooktop. Suggest that either the bench is extended around the corner near the wardrobe (a triangular table would work) or PowerPoints are put in over the bench opposite the sink.
by A verified traveler
Great room, but check in was a mess
Posted 6 Dec 2022 on HotelsReception is closed on nights and weekends. could not get into the hotel with code which i never received via email. had to wait for someone to come through the doors. eventually someone came that spoke english to let us in and texted the hotel to get a code for the door and room number. a couple hours later another customer had the same issues with email and room number. near the main christmas market, so was loud through the night. room was great, though.
by A verified traveler
Holliwood suite
Posted 14 Nov 2022 on HotelsSpacious suite and very clean. Theme was fun.
by A verified traveler
Posted 18 Sep 2022 on Hotels
Comment from Hotel Management
22 Sep 2022 by Denis, Hotel Management
Dear John,We want to thank you for your feedback!It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!
by A verified traveler
Posted 16 Sep 2022 on Wotif
Themed room fit-out (Hollywood) was very appealing. Excellent location in city centre next to Muenzplatz with its very good restaurant options. Short walk to the Rhine. Parked at a Parkhaus (paid) 5 minutes walk away which was good and convenient once we'd found it.
Comment from Hotel Management
22 Sep 2022 by Denis, Hotel Management
Dear Richard,We want to thank you for your feedback!It's always a pleasure to know that people enjoyed their time with us. We want to wish you all the best in the future and look forward to seeing you again soon!
