Ratings based on 313 Verified Reviews
4.3 Room cleanliness
4.1 Service & staff
3.9 Room comfort
3.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 17 Nov 2024
everything is perfect on this hotel, the room is a bit small but very clean and have a beautiful view when I lived in 14th floor, the breakfast is also very good
Comment from Hotel Management
18 Nov 2024 by 東横INNJR神戸駅北口 くちこみ担当, Hotel Management
Thank you very much for taking the time to share your review. We are truly delighted to hear that you were satisfied with your stay. We sincerely hope to welcome you again in the future, and our entire team looks forward to serving you.
by A verified traveler
Posted 7 Mar 2024
Comment from Hotel Management
9 Mar 2024 by 東横INNJR神戸駅北口 くちこみ担当, Hotel Management
Yutaka 様先日はご宿泊頂きありがとうございました。またのご利用をこころよりお待ちしております。
by A verified traveler
Posted 8 Jan 2024
walking distance to JR station
by A verified traveler
Posted 13 Dec 2023 on Hotels
by A verified traveler
Posted 7 Jun 2023
Rooms were very clean and nice. I stayed in queen bed which is enough large. One improvement opportunity could be breakfast, its lettuce salad was not very tasty. A paper napkin or something equivalent to bring the hot coffee back to the room will be helpful.
by A verified traveler
Ok
Posted 6 Oct 2019 on HotelsBreakfast was only ok. I stayed for two nights but got phonecalls to my room asking me was I awake and about room cleaning. I would have not rathered them.
by A verified traveler
Posted 14 Apr 2019 on Hotels
For the price, it is excellent. Location good close to transportation and shopping and restaurants. Clean and friendly. Small rooms but to be expected. Love the simple Japanese breakfast
by A verified traveler
Posted 8 Apr 2019
by A verified traveler
Decent budget hotel
Posted 12 Nov 2018 on HotelsThis is a definite budget hotel. I had not really expected that and was initially disappointed. However, considering the price, I think it was fair value. There is no real lobby--just tables and uncomfortable straight chairs that serve as the breakfast room. We left our luggage around noon because rooms are not ready at that time, and we returned at 3:05, expecting to check in. However, check-in is not until 4:00 p.m. unless you pay an extra 1500 yen for "early" check-in at 3:00. We waited. The room was tiny, and there was a notice that luggage could be stored under the bed. That's not very convenient since you have to "live" out of your suitcase while there (there's no storage). Everything needed is provided, but very budget level. The toilet paper is thinner than single ply. However, lighting is good. Beds are very hard. My wife had to sleep with her suitcase in the bed with her. The bath was too small for two people at one time. The shower was good, but it uses the water from the sink, meaning that you can't use the sink while someone is showering or using the tub. Location is good, convenient to the train station. Personnel is very pleasant. I would give it a qualified recommendation if you know you're getting a very budget hotel.
by A verified traveler
Great place with some odd flaws
Posted 26 Jul 2018 on HotelsGreat place. Came half an hour early before check-in time but was told that I needed to buy this membership card if I wanted to check-in an hour earlier. I thought that was odd. They also called us exactly at 10am to checkout. They are very strict with time lol. The toilet was also continuing to flush water for unknown reasons. Despite the reception person coming in to fix it, few flushes later it happens again. Environmental poo poo
