Ratings based on 338 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 28 Sep 2024 on Hotels
좋은 호텔!
Comment from Hotel Management
28 Sep 2024 by 上村, Hotel Management
Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
by A verified traveler
Posted 12 Sep 2024 on Hotels
by A verified traveler
Posted 4 Sep 2024
by A verified traveler
Posted 30 Aug 2024 on Hotels
台風の影響で、かなり遅くのチェックインになりましたが、とても丁寧な対応をしていただき、癒されました。
Comment from Hotel Management
28 Sep 2024 by 上村, Hotel Management
この度は当ホテルのご利用ありがとうございます。また当ホテルで素敵なご滞在いただき、誠にありがとうございます。お褒めの言葉を頂戴しスタッフ一同大変嬉しく思っております。今後もお客様に満足いただけるサービスを提供できますよう努めて参ります。またのお越しを心よりお待ちしております。
by A verified traveler
Posted 24 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 18 Aug 2024 on Hotels
by A verified traveler
Posted 14 Aug 2024 on Hotels
Beautiful hotel in ideal location !
Comment from Hotel Management
28 Sep 2024 by 上村, Hotel Management
Thank you so much for your kind words and positive review of our hotel!! We’ thrilled to hear that you had a wonderful stay with us. it’s always our goal to provide excellent service and ensure our guests have memorable experience. We truly appreciate your feedback and hope to welcome you back in the near future! From Kobe Plaza hotel West
by A verified traveler
Posted 25 Jul 2024 on Hotels
Comment from Hotel Management
29 Jul 2024 by front desk, Hotel Management
この度は当ホテルのご利用ありがとうございます。また当ホテルで素敵なご滞在いただき、誠にありがとうございます。今後もお客様に満足いただけるサービスを提供できますよう努めて参ります。またのお越しを心よりお待ちしております。神戸プラザホテルウエスト フロント係
by A verified traveler
Posted 19 Jul 2024
