Ratings based on 984 Verified Reviews
4.6 Room cleanliness
4.4 Service & staff
4.4 Room comfort
4.4 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 4 Nov 2024
Great area
by A verified traveler
Posted 12 Oct 2024
チェックインを担当してくださった年配の男性がとても親切でした。
朝食のレストランの女性も元気があって良い印象でした。
部屋は広くはないですが、1人で1泊するには十分でした。
ベッドのスプリングがいまいちだったのと、エアコンの音が気になった以外は完璧でした。
駅、南京町、商店街は徒歩数分でした。
Comment from Hotel Management
16 Oct 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
この度は神戸元町東急REIホテルにご宿泊いただきまして、誠にありがとうございます。またお忙しい中評価をいただきましたこと、重ねて御礼申しあげます。これからも皆様にご満足いただけるよう、スタッフ一同サービスレベルの向上に努めてまいります。お客様の次回ご来館を、心よりお待ち申し上げております。神戸元町東急REIホテル
by A verified traveler
Posted 2 Oct 2024
Appreciate the lounge drinks facilities
Comment from Hotel Management
15 Oct 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
Thank you for sharing your valuable feedback and recent experience with us. We're delighted to hear that you enjoyed our hotel facilities during your stay. We eagerly anticipate your next visit to Kobe and the opportunity to serve you again in the near future.Warm regards,
by A verified traveler from Brisbane
Posted 22 Sep 2024
an amazing location next to China Town with amazing food and the huge shopping mall with lots to see. Walking distance to trains and buses to all major attractions. Free tea and coffee hour in the afternoon was a bonus
Comment from Hotel Management
24 Sep 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
Thank you for choosing to stay at Kobe Motomachi Tokyu REI Hotel. We're thrilled to hear that you enjoyed your stay with us. We eagerly await your next visit to Kobe and the opportunity to serve you again in the near future.
by A verified traveler
Posted 22 Sep 2024
Great location. Smooth procedure. Nice, efficient room.
Comment from Hotel Management
22 Sep 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
Thank you for sharing your valuable feedback and recent experience with us. We're delighted to hear that you enjoyed our hotel facilities, service, and convenient location during your stay. We eagerly anticipate your next visit to Kobe and the opportunity to serve you again in the near future.Warm regards,
by A verified traveler
Posted 9 Sep 2024
Comment from Hotel Management
11 Sep 2024 by 神戸元町東急REIホテル, Hotel Management
この度は神戸元町東急REIホテルにご宿泊いただきまして、誠にありがとうございます。またお忙しい中評価をいただきましたこと、重ねて御礼申しあげます。これからも皆様にご満足いただけるよう、スタッフ一同サービスレベルの向上に努めてまいります。お客様の次回ご来館を、心よりお待ち申し上げております。神戸元町東急REIホテル
by A verified traveler
Posted 4 Sep 2024
It’s actually quite excellent, highly reccomend
Comment from Hotel Management
6 Sep 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
Thank you for choosing to stay at Kobe Motomachi Tokyu REI Hotel. We're thrilled to hear that you enjoyed your stay with us. Your recommendation means a lot to us, and we eagerly anticipate the opportunity to host you again soon.
by A verified traveler
Posted 19 Aug 2024
This hotel is located right in front of a big department store, and next to Starbucks, the other side is an entrance to Chinatown.
The shower is strong and big enough and you can get as much water as you want.
The staff are very friendly and helpful with a cool front desk area.
Comment from Hotel Management
21 Aug 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
Thank you for sharing your valuable feedback and recent experience with us. We're delighted to hear that you enjoyed our hotel facilities, service, and convenient location during your stay. We eagerly anticipate your next visit to Kobe and the opportunity to serve you again in the near future.Warm regards,
by A verified traveler
Posted 17 Jun 2024
This was a very nice hotel to stay at while in Kobe! The location was very convenient, and the facilities were good. The room was good as well and had a nice view of the city. I felt safe and comfortable staying here.
Comment from Hotel Management
22 Jun 2024 by KOBEMOTOMACHI TOKYU REI HOTEL, Hotel Management
Thank you for sharing your valuable feedback and recent experience with us. We're delighted to hear that you enjoyed our hotel facilities and convenient location during your stay. We eagerly anticipate your next visit to Kobe and the opportunity to serve you again in the near future.Warm regards,Kobe Motomachi Tokyu REI Hotel
by A verified traveler
Kobe great stay
Posted 30 May 2024 on HotelsWell located and good value stay. Convienient to coffee shops, chinatown, downtown, harbour and the upper end of town
4 min walk from the station. Highly recomended
Comment from Hotel Management
8 Jun 2024 by Kobe Motomachi Tokyu REI Hotel, Hotel Management
Thank you very much for staying at Kobe Motomachi Tokyu REI hotel.Our location is conveniently located in the heart of Kobe with lots of options to explore.We are pleased to hear you had a wonderful stay with us. Your recommendation means a lot to us, and we eagerly anticipate the opportunity to host you again soon.
