Ratings based on 636 Verified Reviews
4.0 Room cleanliness
3.9 Service & staff
4.0 Room comfort
3.8 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Oct 2024
The staff spoke enough english for us to be able to communicate with my very limited Japanese.
The hotel look is a little dated but still very clean, washing machines however are in the parking lot on the side of the building.
by A verified traveler
Posted 19 Jun 2024
I did not feel any uniqueness. I felt good like other hotel.
by A verified traveler
Posted 24 Feb 2024 on Hotels
by A verified traveler
Posted 5 Sep 2023
The air-conditioner was set at the coldest setting (because it was not working well) and we were still much too warm the entire 2-days stay, in 2 separate rooms.
The pillows are hard, with bead like stuffing; even hurts the ears. We had to use our bath towels instead.
by A verified traveler
Posted 15 Aug 2023
Ok hotel but older not enough outlets
by A verified traveler
Posted 1 Jan 2023 on Hotels
by A verified traveler
'NO' to all requests
Posted 14 Nov 2022 on Hotels1. I booked a smoking room by mistake so i requested the front desk to change it to a non-smoking room and will just pay the additional amount if any. He told me all rooms are fully booked. I showed him the app with a few non smoking rooms still available. He than told me to call Hotels.ca and talk to them not him.
2. I requested an additional pillow in the middle of the night and was simply told 'NO'
I requested extra pillows the second night and thank Godness the clerk is a new guy and gave me my request!
by A verified traveler
Posted 14 May 2022
Staff was not cooperative. They need to behave politely.
by A verified traveler
Posted 9 Mar 2021 on Hotels
by A verified traveler
Posted 22 Jun 2020
