Ratings based on 223 Verified Reviews
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 7 Nov 2024
Amazing place. Room was huge with a very impressive massage chair. We opted in for in-room massage service, both masseuse were skilled and provided a memorable experience. Check in process was seamless and staff were friendly. Would stay here again.
by A verified traveler
Posted 22 Sep 2024
Wonderful hotel with fantastic staff. Delicious and plentiful meals. Great location too
by A verified traveler
Posted 13 Aug 2024
Good
by A verified traveler
Posted 7 Jun 2024
by A verified traveler
Posted 2 Oct 2023
It is a historic accommodation being over 700 years, i expected the vintage kind of facilities. I came to Arima for the hot springs, this hotel has the greatest public and private baths. I enjoyed the buffet breakfast and dinner.
I discovered they offer Tea ceremony between 9am to 10am to hotel guests while taking with a japanese return guest, wish the receptionist will inform me with this upon check-in so i wont miss out oj this opportunity.
by A verified traveler
Posted 11 Jun 2023
This property does take some effort to get to. But the stay was pleasant. Buffet was delicious and onsen baths were amazing. The ryokan experience is very interesting and comfortable for us. Staff were very helpful. One thing to mention is it is not very tattoo-friendly. They politely ask you to cover tattoos in common areas, including restaurants.
by A verified traveler
Posted 21 Apr 2023
We really enjoyed our stay here, the onsen was relaxing, the staff was amazing
by A verified traveler
Posted 24 Mar 2023
Very good
by A verified traveler
Excellent Hotel - Above and beyond Service
Posted 25 Jan 2022 on HotelsArrival - My stay at the Hyoe Koyokaku was exceptional from check-in to checkout. I arrived at the property about two hours early as my family and I wanted to sightsee around town and get some lunch. The associates downstairs and at the front desk were more than helpful in assisting us check in our luggage and guide us to the car park which is just a few steps away from the main entrance.
Check in - Upon check-in a few hours later we were told that we had complimentary upgrade from our original booked room (West Bldg-Deluxe Kaiseki Kobe Beef Dinner in Room w/ buffet breakfast) to the nicer and more expensive ($75 a night increase) North Building. The larger room also included a massage chair which was used by both my wife and I and was a nice treat.
Room - My video review of the room can be seen on Youtube at the following link - https://youtu.be/iDSXgngullI - or search "Hyoe Koyokaku Hotel Review" on Youtube. Overall the room was spacious while being comfortable and clean in addition to having a nice view of the onsen town.
Onsen - The onsen baths in the hotel were great and featured a nice variety of both indoor and outdoor baths. No need to bring any towel from your room, as both the wash towel and body towel are provided along with all the usual amenities like combs, razors, q-tips, etc. down in the baths.
Dinner - Dinner was served in room and was fantastic and quite honestly one of the best ones I've had while staying at Ryokans in Japan. We ordered some drinks ahea
by A verified traveler from Hong Kong
Posted 22 Jan 2020
Glad that hotel upgraded the room type for my stay. Facilities almost good and high quality of food both in dinner and breakfast.
