Ratings based on 92 Verified Reviews
2.8 Room cleanliness
3.2 Service & staff
3.2 Room comfort
2.7 Hotel condition
Expedia Verified Reviews
by A verified traveler from Santa ana
Posted 27 Mar 2024
It is very old. Bathroom tile has been cracking and mold.
I did not check when i booked a room as a smoking room so it had a very bad smell and could not sleep good because of the smell of smells. all my clothes smell like tabaco. I can not believe still people needs smoking room.
No one smoke inside anymore in USA.
by Siew Yee from Malaysia
Spacious room, nice breakfast and nice friendly se
Posted 25 Jun 2015 on HotelsSpacious room, nice breakfast and nice friendly service from the counter staffs and kitchen staff. I requested for vegetarian meal for breakfast and the staff will specially prepared meatless meal for me.
by Ben from York
Superb
Posted 22 May 2015 on HotelsThoroughly recommend this hotel. It's a little out of the central (Sannomiya) area, but it is close to Kobe and is reasonable walking distance from pretty much everything. Hotel is easy to find straight out of the metro station and is close to many shops and restaurants. Hotel staff are extremely helpful, speak good English and can provide you with maps of different areas within the city. Be aware that last breakfast serving is at 8.30am even though they list that it runs until 9am.
I had a room on the eighth floor, arrived early and couldn't check in, but reception looked after my bags and took them to my room for when I returned.
For me it ticked all the boxes necessary and I would definitely stay there again without hesitation!
by A verified traveler
Posted 26 Dec 2024
by A verified traveler
Posted 11 Dec 2024
思ったより、汚い
by A verified traveler from Koto-ku
Posted 19 Nov 2024
喫煙ルームを予約してしまった自分が悪いのですが、空気が悪すぎてきつかった。
by A verified traveler
Posted 17 Nov 2024
テレビのリモコンの調子が悪く、ボタンを何回押しても、チャンネルが切り替わらなかった。
by A verified traveler
Posted 23 Oct 2024
お風呂が汚すぎて、湯船につかる気になれませんでした。
コットンくらいは置いて欲しいです
全体的に掃除が行き届いてないです。
フロントの人は、親切で良かったです
by A verified traveler
Posted 29 Sep 2024
by A verified traveler
Posted 16 Sep 2024 on Hotels
