Ratings based on 104 Verified Reviews

3.5 out of 5
65% of guests recommend
3.5 Room cleanliness
3.9 Service & staff
3.1 Room comfort
3.3 Hotel condition
Expedia Verified Reviews
3 out of 5
by A verified traveler

Posted 8 Feb 2019
windows cannot be opened and the room has weird smell. hotel is extremely old. Luckily the staff gave us fan in the room to ease the heat, which cannot be controlled, and the to fan off the smell.
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Oct 2018
3 out of 5
by A verified traveler

Meh.

Posted 26 Aug 2018 on Hotels
Room across was weak. Room shower smaller than usual Japanese hotel. Location inconvenient.
4 out of 5
by Lars

Posted 8 Dec 2017 on Hotels
It was a very mice room with space and good beds and a perfect bathrppm not big but okay. The firealarm in the bathroom was not understandable. The setenses gave no meening at all. Fix that and they will have an ekstra star from is
4 out of 5
Recommended
for Families
by A verified traveler

Great, if you can find it...

Posted 5 Apr 2017
I picked this hotel because of it;s proximity to the station but it was very difficultto find; I was lucky in that a stranger walked me all the way to the hotel after I had wandered around a while I don;t think I cold;ve found it myself. The staff and facilities were pretty normal for Japan. The breakfast was excellent, Japanese and western food, probably the best breakfast I had in Japan.
4 out of 5
Recommended
for Everyone
by A verified traveler

Convinient

Posted 7 Feb 2017
Hotel is very close to Sannomia, and Shin Kobe station, but in a quiet side street Hotel has seen better days. Staff is polite and friendly Breakfast is OK Room is smal, but bed is comfortable
3 out of 5
by A verified traveler from Woonona, NSW 2517

Convenient for short stays

Posted 20 Dec 2016 on Hotels
The hotel took a little while to locate as it is not clearly marked from the street and there is another hotel almost similarly named on the same street. It is very basic in comfort so it is ideal if you are after a cheap, short stay.
4 out of 5
Recommended
for Everyone
by A verified traveler

Great breakfast and nice staff!

Posted 7 Jun 2016
Great Japanese and American breakfast - tasty and wide selection -and nice helpful staff.
2 out of 5
by Marcus from San Francisco

Great location and staffs but facility super dated

Posted 1 Mar 2016 on Hotels
I stayed here with my two children, staffs were very affectionate and speaks great English. But they could not assign us a non-smoking room, simply because almost every room has smoking function therefore there is no non-smoking floor. Otherwise the hotel itself was great, especially the Japanese style breakfast although the facilities are dated, bathrooms were not that clean. Okay for one night to stay
4 out of 5
by A verified traveler

Friendly staff and good location

Posted 23 Apr 2014 on Hotels
Overall a very nice hotel, although our room lacked a window that can be opened... Staff was very friendly and helpful. Receptionist spoke quite good English compared to Japanese standards (no offence).