Ratings based on 827 Verified Reviews
4.7 Room cleanliness
4.8 Service & staff
4.7 Room comfort
4.6 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 24 Dec 2024
by A verified traveler
Posted 20 Dec 2024
by A verified traveler
Posted 17 Dec 2024
Exceptional experience at this ryokan. Will definitely come back again. Onsen was also amazing and really enjoyed the private aspect of it. 45minute sessions were plenty enough and we were able to get our spots each time we wanted.
by A verified traveler
Posted 14 Dec 2024
We stayed in a suite ( suite 312 with western beds, mountain view and private onsen ). The staff is absolutely lovely, they provide shuttle and pick up services, friendly, polite, helpful.
The onsen which you can also book for private use in 45min intervalls are very well designed and maintained. There are 4 interior onsens and 4 outdoor with 2 pools each. These are 8 onsens for about 30-35 rooms so you get enough bathtime.
What I recommend is to eat at their Kaiseki Restaurant. We paid around $160 per person but it was worth every penny. The dishes were Michelin Star worthy. We dined at many Michelin restaurants and this one easily can keep up or even beats most them. This restaurant is only for hotel guest. So add few more hundreds and make your stay perfect.
The restaurants around the city aren't as good or lack in option as other bigger cities.
by A verified traveler
Posted 7 Dec 2024
by A verified traveler
Posted 2 Dec 2024
Very nice staff. 8 private Onsen for rental for free. My room with onsen is great. Ver comfortable. Free drinks in the fridge included. Don't forget the bar at the lobby. Shuttle to town center on demand is very convenient.
by A verified traveler
Posted 26 Nov 2024
Beautiful hotel, amazing onsens, and very helpful staff. Looking forward to visiting again!
by A verified traveler
Posted 15 Nov 2024
Beautiful stay great amenity’s
by A verified traveler
Posted 15 Nov 2024
The most beautiful place we stayed in Japan. The hotel, private onsens, and food were all amazing. The Japanese style room was beautiful, traditional but large and very comfortable. The staff was extremely kind, polite, and accommodating. Well worth the money and I recommend it to anyone who can make it to Arima.
by A verified traveler
Posted 5 Nov 2024
Nice place. Highly recommended whoever want a nice spring hotel
