Ratings based on 121 Verified Reviews
4.5 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.3 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 9 Apr 2024
Staff explained well the dining experience, what to expect and how to eat and the food served. Onsen was great. Kobe to this place was only 1 bus ride and direct. Then just walk leisure 3mins to the hotel.
by A verified traveler
Posted 1 Jan 2024
Very nice hotel. The half board option is great. The food quality is super for the dinner portion. The breakfast is alright. The onsen facility is good. The staff is very helpful and service is top notch. The hotel is very near to the bus terminal, which is very convenient.
by A verified traveler
Posted 25 Jul 2023
Very good service and have a very nice onsen
by A verified traveler from Singapore
Posted 9 Jun 2023
The location is simply amazing, just at the doorstep of shopping street and staff service and hospitality is simply top-notch and sincere. The property is a little dated but it is clean and comfortable. Dinner and breakfast is also exceptionally authentic and delicious! Totally enjoyed a memorable stay here with the family!
by A verified traveler
Posted 26 May 2023
位置方便，性價比高，職員友善。
by A verified traveler
Posted 21 Feb 2020 on Hotels
Friendly staff, service is ok, food is ok, the beef quality can be better
by A verified traveler from Canada
Posted 31 Jan 2020
Property is dated and it shows in bathroom, hallways, lobby. Staff are nice but have hard time to communicate in English. Dinner was good and provided a good traditional Japanese kaiseki experience
by A verified traveler
Posted 18 Jan 2020
Good location. Just opposite to the bus stop. The staff is nice. The food is tasty. Will definitely recommend to others
by A verified traveler
非常好選擇
Posted 16 Jan 2020 on Hotels三種溫泉都有- 金泉、銀泉、普通溫泉，尤其是銀泉，非常舒適。晚餐豐富、美味。位置超方便。
by A verified traveler
Posted 14 Jan 2020
