Ratings based on 723 Verified Reviews

4.1 out of 5
87% of guests recommend
4.1 Room cleanliness
4.0 Service & staff
3.9 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
5 out of 5
by A verified traveler from CANTON

This traveler left a rating score only Posted 16 Dec 2024
5 out of 5
by A verified traveler

Posted 7 Dec 2024
Great price great location if you want to also explore most of Kobe has to offer!
5 out of 5
by A verified traveler

Posted 19 Nov 2024
Staff worked really hard to help me with some trouble along the way, so I am very pleased. Thank you!
4 out of 5
by A verified traveler

Posted 11 Nov 2024
It was very close to a lot of attractions and restaurants. China town and Motomachi shopping street are less than 5 minutes away. Check in was quick and checkout is done at a kiosk so no waiting. Room was small but met our needs. The beds are very hard. Took a couple nights to somewhat get used to it. We asked for a second pillow each which they delivered right away. All in all a good place to stay.
4 out of 5
by A verified traveler

Posted 30 Aug 2024 on Hotels
Upon entering the hotel room it was unbearably hot. There were no instructions on how to start the air conditioning or how to even or even how to make a phone call to reception to ask for help. I was finally able to start the air conditioning off the fiddling with an unmarked panel on the wall which was in Japanese but then I figured out how to put it in English eventually. The light above the coat area was impossible to turn off so I had to sleep with it on for the entire night. Other than that it was a quality room with very pleasant and modern interior design. Breakfast was quite simple, they gave me two choices for a western or Japanese breakfast and was approached by friendly happy and pleasant personnel shortly after entering the restaurant
5 out of 5
by A verified traveler

Posted 11 Aug 2024
Nice place near Motomachi station. Good jumping point to get to Suma Seaworld, too.
5 out of 5
by A verified traveler from Kawasaki

This traveler left a rating score only Posted 3 Aug 2024
5 out of 5
by A verified traveler from Florence

This traveler left a rating score only Posted 9 May 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 11 Apr 2024
5 out of 5
by A verified traveler

Posted 2 Apr 2024
This will always be my favorite place to stay in Kobe! It is very close to one of my favorite places (Ring Soul, a pro wrestling bar), it is very close to Motomachi station, not too far from Sannomiya station, and it's close to many places to shop and eat! During my last stay, the shower and bath facility I had was simply wonderful, absolute luxury! The staff are always friendly and helpful. I don't want to stay anywhere else!