Ratings based on 195 Verified Reviews

4.2 out of 5
4.1 Room cleanliness
4.2 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 20 Nov 2024
The facility is poor
3 out of 5
by A verified traveler

Posted 10 Jul 2024
This Hotel is good. The area was not good at all.
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 3 Jul 2024 on Hotels
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 9 Jun 2024
5 out of 5
by A verified traveler

Posted 25 May 2024 on Wotif
Konbini almost next door. 10 minute walk to Motomachi shopping street. 10 minute walk to Meriken park, Kobe Tower & harbour area. Visitors from outside Japan may find the firm beds & wheat pillow’s uncomfortable.
4 out of 5
by A verified traveler

Posted 25 May 2024 on Hotels
it is inconvenient for a person who does not have a Japanese mobile phone number since you can not make local phone calls from hotel room, neither receive incoming calls to hotel room.
5 out of 5
by A verified traveler

Posted 16 May 2024
I'm in a wheelchair so a little prejudiced due to circumstances. Staff and service was great. Mainly as question was worded couldn't give all perfect. Nothing the hotel could do as just the roads from the train station to there very uneven and not easy to navigate at many places. Once at hotel was fine so not hotel's fault but to get their took some effort. At the hotel staff was always helpful and ready to help. Would have liked some bars in bath or toilet but not a problem. Just would have been nicer if had them. Great time and closeness to Chinatown in Kobe a big plus.
5 out of 5
by A verified traveler

Posted 11 Nov 2023
可愛らしい街並み
5 out of 5
by A verified traveler

This traveler left a rating score only Posted 8 Sep 2023