Ratings based on 51 Verified Reviews

3.5 out of 5
67% of guests recommend
3.6 Room cleanliness
3.2 Service & staff
3.4 Room comfort
3.4 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveler

Posted 13 Dec 2024
The big problem is, it's part of a huge Chinese tour operation now, so any peace and quiet goes out of the window. Was greeted with "nihao" at check in, constant announcements in Chinese, it's just not a pleasant experience. we left a day early because of it. I guess if you are Chinese you will love it here. The resort itself is nice, the pool is nice and the staff who do speak Thai are friendly.
2 out of 5
by A verified traveler

worst hotel I ever booked

Posted 5 Mar 2019 on Hotels
This was our first trip to Thailand and this island was recommended to us. Since there aren't many options on the island in terms of hotels, we chose this one. Big mistake. The location is not bad, could have the potential of a great hotel...but: - the staff barely speaks English and it's a real challenge to get anything done - there's a 3% surcharge if you pay by card, which was not specified anywhere in the booking confirmation email - the room was decrepit. There was a rusty folding bed in the bathroom, blocking what I assume was to be the wardrobe (yes, you are right, it was in the bathroom, next to the toilet); not that I would ever put my clothes in there. The windows and mirrors in the room seemed they have not been cleaned in forever and the door was rusty and had a hole in it, at the bottom. The bathroom smelled like pee. The only good thing was the bed (was comfortable enough) and the fact the AC worked. - the food at their restaurant (including breakfast) was terrible...and not cheap. - the island is pretty dirty and their staff contributes to that state. One of the guys picking us up from Patong beach, once finished his smoothie, he threw the empty plastic cup and straw on the side of the dirt road...
4 out of 5
by Nils

Posted 22 Nov 2017 on Hotels
Excellent location. Friendly staff. Good accommodations. Poor WiFi coverage in the garden facing bungalows. A small refrigerator would have been appreciated
3 out of 5
by A verified traveler from kualalumpur

Too expensive for service

Posted 28 Dec 2016
No welcome drink Have to carry our luggage Food horrible Restaurantstaff do nothing Nice location
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 20 Dec 2016 on Hotels
4 out of 5
by QIAN from Tian jin

good diving and comfortable stay

Posted 10 May 2016 on Hotels
nice view! intersing diving! comfortable bed! food is not delicious.
1 out of 5
by RENEE from Cape Town

Disappointing resort on beautiful island

Posted 24 Mar 2016 on Hotels
We stayed there 12 years ago and it was superb. It has now become primarily a base for groups of day trippers from Phuket and,along with all the other resorts on this beautiful island ,overpriced with mediocre food and mediocre service. No assistance with luggage during transfers by boat, while walking through water on beach, or at jetty.No fridge or cold water ,no coffee making facilities,in room. The island itself is strewn with unsightly building rubble. Superb snorkelling.
3 out of 5
by A verified traveler

This traveler left a rating score only Posted 19 Apr 2019 on Hotels
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 18 Mar 2019 on Hotels
3 out of 5
by A verified traveler from Berlin, de

Posted 5 Mar 2019
Das Resort ist schön gelegen und in der Bucht gibt es Korallen und viele Fische zu sehen. Leider ist das Restaurant nicht besonders gut und die Preise völlig überteuert. Das Personal ist relativ unaufmerksam und nicht besonders freundlich. Der Service auch für die Unterkünfte ist relativ dürftig.
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