Ratings based on 994 Verified Reviews
4.7 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 5 Nov 2024
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Comment from Hotel Management
6 Nov 2024 by SAii Guru, Hotel Management
Dear Valencia,Thank you for your kind rating. We truly appreciate your feedback and are delighted that you chose SAii Phi Phi Island Village for your stay. We look forward to welcoming you back soon for another memorable experience.SAii for Now,Wanlob HasalemSAii Guru
by A verified traveler
Posted 5 Nov 2024
Quite a beautiful spot certainly a great to see some of the most amazing views of phi phi
Comment from Hotel Management
6 Nov 2024 by SAii Guru, Hotel Management
Dear Josette,Thank you for your lovely feedback. We're thrilled to hear that you enjoyed the beautiful location of SAii Phi Phi Island Village and the stunning views it offers. It’s wonderful to know that our resort served as a great spot for you to experience the beauty of Phi Phi.We look forward to welcoming you back for another memorable visit in the future.SAii for Now,Wanlob HasalemSAii Guru
by A verified traveler
Posted 21 Oct 2024
Beautiful hotel, so quiet and peaceful, lovely staff nothing too much trouble.
Comment from Hotel Management
23 Oct 2024 by SAii Guru, Hotel Management
Dear Lynda,Thank you for your kind words! We're thrilled to hear that SAii Phi Phi Island Village is a beautiful and peaceful retreat. It’s wonderful that our staff could contribute to making your stay enjoyable, ensuring that everything was to your liking.We appreciate your feedback and look forward to welcoming you back for another tranquil visit.SAii for Now, Wanlob Hasalem SAii Guru
by A verified traveler
Posted 16 Oct 2024
Comment from Hotel Management
16 Oct 2024 by SAii Guru, Hotel Management
Dear Gary,Thank you for the five-star rating of SAii Phi Phi Island Village. We are thrilled to receive your endorsement and are glad you had a memorable experience with us. Your feedback is invaluable, and we look forward to continuing to provide excellent service and a wonderful stay.We hope to welcome you back soon for another outstanding visit.SAii for now,Wanlob HasalemSAii Guru
by A verified traveler
Posted 29 Sep 2024
Comment from Hotel Management
30 Sep 2024 by SAii Guru, Hotel Management
Dear Jason,Thank you for the 5-star rating! We’re delighted to know that you enjoyed your stay at SAii Phi Phi Island Village. We look forward to welcoming you back for another exceptional experience.SAii for Now,Wanlob HasalemSAii Guru
by A verified traveler
Posted 7 Sep 2024
Comment from Hotel Management
12 Sep 2024 by SAii Guru, Hotel Management
Dear Disha,Thank you for the 5-star rating! We are thrilled to receive such high praise and appreciate you taking the time to rate your experience at our resort. Your rating speaks volumes, and we are grateful for your support.We look forward to welcoming you back to SAii Phi Phi Island Village for another exceptional visit.SAii for Now,Wanlob HasalemSAii Guru
by A verified traveler
Posted 16 Aug 2024 on Hotels
Comment from Hotel Management
18 Aug 2024 by SAii Guru, Hotel Management
Dear Emilie,Thank you for your rating. We're sorry to see that your experience at SAii Phi Phi Island Village did not fully meet your expectations. We would welcome any further comments or suggestions you might have on how we can improve. Please feel free to reach out to us directly with more detailed feedback.We hope to have the opportunity to serve you better in the future.SAii for now,Wanlob HasalemSAii Guru
by A verified traveler
Posted 5 Aug 2024
Nice property and friendly staff. Dream Island Phi Phi!
Comment from Hotel Management
6 Aug 2024 by SAii Guru, Hotel Management
Dear Anis,Thank you for your kind words and for choosing SAii Phi Phi Island Village as your Dream Island destination! We are delighted to hear that you appreciated our property and the friendliness of our staff.Our SAiiLanders strive to create a welcoming and enjoyable environment for all our InSAiiders, ensuring each visit is as magical as the last. Your feedback is truly valued as it inspires us to continue enhancing our heartfelt service.We can’t wait to welcome you back for another memorable stay at our island paradise!SAii for now, Wanlob Hasalem SAii Guru
by A verified traveler
Posted 2 Aug 2024
Staff were always available, helpful and friendly. Rooms were well maintained and clean.
Comment from Hotel Management
5 Aug 2024 by SAii Guru, Hotel Management
Dear Hayley,Greetings from SAii Phi Phi Island Village and thank you for your kind review. We are delighted to hear that you found our staff always available, helpful, and friendly. It's also great to know that you found our rooms well maintained and clean.We look forward to welcoming you back for another enjoyable stay.SAii for now, Wanlob Hasalem SAii Guru
by A verified traveler
Posted 31 Jul 2024 on Hotels
Couldn’t fault buffet breakfast, views, layout, friendliness off staff or location of resort.
However internet connection and Saii app navigation wasn’t great resulting in having to walk everywere because it was hard to organise a buggy.
Other restaurants were average and didn’t reflect price they were charging.
Comment from Hotel Management
2 Aug 2024 by SAii Guru, Hotel Management
Dear Valued Guest,Greetings from SAii Phi Phi Island Village and thank you for sharing your feedback. We are delighted to hear that you enjoyed the buffet breakfast, views, resort layout, friendliness of our staff, and the location of our resort.We apologize for the issues you experienced with the internet connection and navigating the SAii app, which made organizing a buggy difficult. We also regret that the other restaurants did not meet your expectations in terms of value for the price. Your feedback is valuable to us, and we will work on improving these aspects to enhance our guests' experience.We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.SAii for now, Wanlob Hasalem SAii Guru
