Ratings based on 87 Verified Reviews
3.5 Room cleanliness
3.6 Service & staff
3.2 Room comfort
3.2 Hotel condition
Expedia Verified Reviews
by A verified traveler
Posted 21 Jan 2024
The view and friendly staff are really the only good things this property has. The location is off the beaten path and quite the climb. Would not recommend for anyone with children or elderly. AC was absolutely terrible. Felt like a legit sauna. Doesn't look at all like the photos. Rooms are mediocre at best. Not worth the price.
by A verified traveler
Posted 1 Dec 2023
This was arguably one of the worst experiences I've had across the board. Where do I begin?
Music plays loudly from the beach every single night between 6PM to 3AM. And I mean it's LOUDD..
To get to the resort, it's a trek. If you're older, this spot is not for you in any way. I'm 24 and it took a lot for me. You have to walk 1.2km, go down a hill, then up a hill along with stairs just to get there.
It took me 3 times to ask them to fix the sink that would leak rapidly and get my feet wet. The customer service is not the most enjoyable aspect and they genuinely don't seem to be the most excited about their guests.
The hot water in the shower wasn't working either. Lukewarm, often steering on the cold side.
There were a lot of mosquitos.. EVERYWHERE. They got into my bungalow and me along with the other travelers had to find unique ways of surviving without getting attacked by them. Big beetles, lizards, and cockroaches showed up in my room several times.
It got to the point where I just accepted it for what it was. I was booked for an entire week.
Overall, the experience was a mess. The view is the only thing I can highlight from this trip.
by A verified traveler
Closed for renovations
Posted 16 Apr 2021 on HotelsAfter booking with hotels.com, turns out the hotel was closed for renovations/COVID-19. I find this interesting because the time of booking on your website stated that they were only two rooms available at that price when obviously that was not correct
by A verified traveler
Posted 17 Dec 2019
Really neat spot with a great view. It’s farther away from the center island so not as noisy but still within walking distance. The staff is very friendly and even have tours and kayaks available for rent for reasonable prices! Great stay!
by A verified traveler
Posted 2 Mar 2019
I loved the little houses very different from actual hotels ( little 2 person houses) I loved the view from all the houses ( view of the mountain) far away from all the night club noise and it felt like a little jungle. Very bohemian and relaxing atmosphere.,very laid back .
Right on the water unusual for most places .
by A verified traveler
Posted 5 Dec 2018
Arrived at the pier man met us took our bags and took us to a boat on the beach really easy. Got to the hotel lots of steps but not a problem if you’re fit. They also carry all your bags they are so kind and helpful. Check in was easy amazing view of phi phi is defiantly worth the stair climb. Breakfast was good but so many mosquitos my partner got bit 8 times. He didn’t have breakfast the second day. The music at night is pretty insane from the beach even with ear plugs in but if you’re going there to party then great place to stay. Only a 5/10 minute walk max to the town. Overall lovely stay and the views are unreal and the staff really nice.
by A verified traveler
Posted 28 Oct 2018
Recommended
for Everyoneby A verified traveler
Great views, great location for a quieter stay
Posted 25 Mar 2018Great hotel for the price! Very warm and friendly staff, breathtaking views from the lobby deck and some of the rooms depending on which room. Would highly recommend!
Recommended
for Getaway With Friendsby A verified traveler
Posted 6 Feb 2018 on Hotels
other than a stiff bed, we felt safe and clean, quite a trek from the center of town-but the distance was welcome when we realized how loud town is :)
beautiful view
by A verified traveler
Unfortunately not what we were expecting.
Posted 7 Jan 2018The Resort is a long and awkward trek from the town. without meaning any disrespect anyone of a slightly older age or out of shape would seriously not enjoy the walk to the resort. I am very fit and it was a work out for me. the resort is ok with rooms very basic. views are lovely but the horrible tin roof in front ruined ours. staff are very helpful. breakfast which is included was nice but limited.
From the rooms the music is very loud from the beach. I our eyes Phi Phi was not paradise, more like Malia. if you are stay on the island which is must for Thailand. Long Beach is the place.
