Ratings based on 629 Verified Reviews

3.4 out of 5
70% of guests recommend
3.2 Room cleanliness
3.7 Service & staff
3.1 Room comfort
3.0 Hotel condition
Expedia Verified Reviews
4 out of 5
by A verified traveler

Posted 25 Nov 2024
Very Nice property nice pool area and close to the pier
4 out of 5
by A verified traveler

This traveler left a rating score only Posted 23 Nov 2024
2 out of 5
by A verified traveler

This traveler left a rating score only Posted 13 Nov 2024
2 out of 5
by A verified traveler

Posted 4 Sep 2024
The view was nice, the pool is also very nice, but the bathroom and shower were horrible, the mattress felt like a bag of bricks. The pillows were just small brick bags. This place would be really nice if they updated their bathrooms and just got some new mattresses and bedding. That place has a lot of potential if somebody were to take it over and revamp it
5 out of 5
by A verified traveler

Posted 17 Jul 2024
Great pool, large room and delicious breakfast. Staff are lovely also. Close to town and dock station.
2 out of 5
by A verified traveler

Posted 15 Jun 2024
A bit run down. What would make it better is more renovation and cleanliness
4 out of 5
by A verified traveler

Posted 24 Mar 2024
Overall - We had a lovely stay at this hotel and would recommend for others. We hotel is in a very good spot with a lovely pool, small outside gym and a view of the quiet side of the Phi Phi Beaches. If you can, I would absolutely recommend a room with a sea view. The hotel rooms were nice but the bathrooms could do with some updating. I felt this was the only area which was not up to scratch in the room. One thing to note and this doesn't fall on the hotel itself but the ongoing parties in the Phi Phi mainland mean there is some noise in the evenings. The hotel room did a good job of blocking this out which was good. Thank you to the staff and the hotel for a lovely stay at one of my favourite places!
2 out of 5
by A verified traveler

Posted 7 Mar 2024
Great location, loads of space, only issues were room was very run down, dirty and 2 light bulbs working. When you visit you know why the bathrooms are not in the pictures
3 out of 5
by A verified traveler

Great location but very run down hotel.

Posted 4 Mar 2024 on Hotels
The pool and views are picture perfect. However the rooms and hotel are very dated. There is also a reason why there isn’t a picture of the bathroom as they are the worst part. Depending on the room you get given depends on quality. We first had a run down room with small bathroom that was falling apart and floor peeling and tripping up. When moved room was smaller but better equipped. Breakfast was basic and service not the best. Reception staff helpful. Location is away from the noisy bars so is quieter but not too far from shops/restaurants.
5 out of 5
by A verified traveler

Posted 4 Mar 2024
A very nice hotel. In a more quiet part of the island.