Ratings based on 94 Verified Reviews
3.4 Room cleanliness
3.4 Service & staff
2.8 Room comfort
2.9 Hotel condition
Expedia Verified Reviews
by A verified traveler
Just void
Posted 7 Jan 2020 on HotelsSimply horrible. The bed is like a rock, it is impossible to have a decent night of sleep. It is noisy and freaking hot. We booked a double bedroom and got a twin. The bathroom is so small that you literally shower on top of the sanitany. The smell in the toilet is disgusting, the sink was leaking and the floor was always wet.
The only good point was the location, away from the crazy center.
by A verified traveler
Posted 10 Sep 2019
Staff were friendly and great, really disappointed the dirty toilet paper bin didn't get emptied each day. Seems incredibly unhygienic..
by A verified traveler from Turkey
Posted 14 Jan 2019
Small but very good.close to everywhere.very clean.
Comment from Hotel Management
16 Jan 2019 by Reception, Hotel Management
Dear Guest
Thank You for you review
Best regards
by guy
Posted 7 Jan 2018 on Hotels
Recommended
for Everyoneby A verified traveler from Louisiana
Posted 1 Aug 2016
An easy stay, added to our enjoyment of Phi Phi! At check in, we were able to choose the garden side, as opposed to the street side, to allow ourselves more quiet and serenity
by A verified traveler from UK
Fairly nice guesthouse
Posted 27 Jul 2015Good size room but bathroom is a little small. Smells of either sewage or the cleaning soap they put in urinals. Wifi can be a little temperamental. Nice staff though and a good price compared to other places.
by A verified traveler
Worst hotel ever.
Posted 28 Feb 2015 on HotelsMore like a nightmare. We have travelled to many places in many countries, including many Asian countries. This is the worst hotel we have ever stayed. Hotels backs onto the sewage channel. No amenities at all. The window does not lock so someone can easily climb into the room. I had to use my gopro selfie stick to lock the window. The safe used a small pad lock which could be cut easily. The room smelled of raw sewage. It is tiny and absolutely no closet at all. The wifi does not work. The computer they have was infected with virus. Shower is on top of the toilet. It was awful. Avoid this place like a plague. I would not go back even if they pay me.
by Wayne from Australia
Phi Phi nightmare
Posted 13 Feb 2015 on HotelsWe checked out as soon as we found somewhere else. There was no internet no hot water and it was a very noisy street yes it was budget accommodation but there was better and cheaper elsewhere.
by Julia from Warwick, UK
Phi Phi Dream - lovely stay
Posted 20 Jan 2015 on HotelsPleasant 3 night stay. Close enough to everything, but far enough away to be reasonably quite. Hotel quiet but some street noise. Friendly helpful staff. Very clean,including clean bedding and towels on 2nd day. Excellent tour office downstairs.
by Samantha E from Mertztown, PA
Quiet location, good service
Posted 12 Jan 2015 on HotelsWe were pleasantly surprised by Phi Phi Dream. The location is great -- far away enough from the party scene that it isn't too loud and you can get a restful night's sleep, but close enough to the action that everything is a short walk away. It's about a 10 minute walk away from the pier and 5 minutes away from the beach, which was great. Service was better than other places we stayed at in Thailand. The hotel staff were pretty friendly and helpful. The room was clean, and had everything we needed (soap in the bathroom would have been nice, but not a big deal). Note that they seemed to have pretty strict rules about what you are allowed to do in the room (no guests, no eating/drinking, and no loud noise) so it's not really meant for the partying type. But great for couples/families.
